At a Glance
- Tasks: Shape the future of personal loans and drive growth through innovative strategies.
- Company: Join Lloyds Banking Group, a leader in transforming finance for good.
- Benefits: Generous pension, performance bonuses, tailored benefits, and 30 days holiday.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact on customer experiences and business transformation.
- Qualifications: 3+ years in strategy or growth roles with strong consumer insight skills.
The predicted salary is between 61344 - 68160 £ per year.
Location: Chester, Manchester or Leeds.
Salary: £61,344 - £68,160.
Hours: Full-time.
Working pattern: Hybrid (spending at least two days per week, or 40% of time, at one of the office sites). We offer flexible working options and workplace adjustments where needed in line with our Flexibility Works policy.
What you'll be doing
This is an opportunity to help shape the future of one of the UK's leading Personal Loans businesses, influencing how millions of customers access and manage borrowing while driving the next phase of growth. Within Unsecured Lending, we are the UK's number one provider of personal loans, helping customers achieve their ambitions through market-leading lending products and innovative experiences such as Your Credit Score.
As a Growth and Transformation Manager, you'll play a central role in defining how the Personal Loans business evolves over the coming years. You'll help shape a long-term strategic roadmap for growth, developing new propositions and initiatives that deliver commercial value while improving customer outcomes.
Working closely with product, pricing and platform teams, you'll turn customer insight, market intelligence and emerging technology trends into opportunities that help us stay ahead of customer expectations and the competitive landscape. You'll use your understanding of customer needs, technology and data to identify new opportunities for growth, while ensuring propositions are developed responsibly and in line with regulatory requirements such as Consumer Duty.
You'll collaborate with stakeholders across the Group to turn strategic thinking into tangible outcomes, using AI and data capabilities to accelerate innovation, improve delivery and create exceptional customer experiences. This is a highly visible role where you'll influence key business decisions, contribute to a culture of innovation and continuous improvement, and help build a high-performing team that's passionate about transforming the future of lending.
Why join us?
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces and colleagues to make our Group a great place for everyone.
Essential Skills
- 3+ years' experience in strategy, commercial, proposition or growth-focused roles, evaluating market dynamics, customer demand and commercial outcomes to shape recommendations and business direction.
- Strong consumer insight capability, with the ability to translate customer needs into product, proposition or growth strategies.
- Experience developing and delivering product, proposition or business transformation initiatives that drive commercial and customer outcomes.
- Experience leveraging technology and data as business enablers, including exposure to AI-led solutions or transformation programmes.
- Strong stakeholder management, communication and influencing skills, with the ability to build relationships and drive decision-making across large, complex organisations.
Desirable Skills
- Experience working within Financial Services, ideally in Retail Banking.
- Understanding of the Consumer Duty regulatory framework.
- Experience embedding agile ways of working and supporting business transformation within cross-functional teams.
Don't assume — apply
We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. This is a place for you. Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can tailor to your lifestyle, such as discounted shopping
- 30 days’ holiday, plus bank holidays
- A range of wellbeing initiatives and generous parental leave policies
About Lloyds Banking Group
At Lloyds Banking Group, we’re focused on helping Britain prosper. Across the Group, colleagues are focused on making a difference to customers, businesses and communities. We’re building a values-led culture and an inclusive workplace where everyone has the opportunity to thrive, learn and develop. We keep your data safe and will only request confidential or sensitive information when you have formally progressed in the process.
StudySmarter Expert Advice🤫
We think this is how you could land Growth and Transformation Manager – Unsecured Lending
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We think you need these skills to ace Growth and Transformation Manager – Unsecured Lending
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lloyds Bank plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
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How to prepare for a job interview at Lloyds Bank plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lloyds Bank plc.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Lloyds Bank plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
