FI Associate Relationship Manager

Job Summary

Full‑time, permanent role based in Guernsey. Only available for residents or those who hold the right to work permits for Guernsey.

• Position Details
• Job Title: FI Associate Relationship Manager
• Location: Guernsey
• Hours: Full‑time, 35 hours per week
• Working Pattern: Hybrid – at least two days per week or 40% of time in the office
• What You’ll Be Doing
• Support a growing portfolio of clients with daily banking activities, including deposits, new accounts and cash management.
• Work alongside Associate Relationship Managers, Relationship Managers and Directors, supporting client meetings, research and follow‑up actions.
• Help progress new account enquiries and collaborate with the account opening team.
• Partner with fellow ARMs to ensure smooth day‑to‑day running of the FI desk and deliver excellent client service.
• Follow compliance procedures and identify & address any potential non‑compliance issues.
• Continuously develop skills through training and development opportunities.
• Why Join Us

We are focused on shaping the future of finance, investing in technology, workplaces and colleagues to create a great place to work for everyone.

• What We’re Looking For
• Financial services, banking or client support experience, ideally with exposure to deposits, account opening or cash management.
• Good understanding of financial services products and markets, with the ability to learn quickly and apply to client needs.
• Strong client focus, confidence supporting relationships and delivering timely, high‑quality outcomes.
• Proactive problem‑solving, identifying and owning opportunities to improve processes, reduce risk and enhance client experience.
• Excellent organisation and collaboration skills, with the ability to manage competing priorities and support a busy Relationship Management team.
• Clear written and verbal communication skills, including confidence engaging with clients and internal stakeholders.
• Experience working with regulated trust and corporate service providers, wealth managers, private family offices, captives or life companies (preferred).
• Knowledge of account opening, onboarding, deposits or cash management processes (preferred).
• Previous experience supporting Relationship Managers, Relationship Directors or a client‑facing team (preferred).
• Interest in building a career in Relationship Management within Financial Intermediaries (preferred).

Benefits

• Generous pension contribution up to 15%
• Annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days holiday, with bank holidays on top
• Range of wellbeing initiatives and generous parental leave policies
• Our Commitment to Diversity, Equity & Inclusion

We recognise that skills are developed in many ways and we encourage those with relevant, transferable experience to apply.

We are committed to building a workforce that reflects the diversity of our customers and communities.

Contact

For further information, please email careers@lloydsbanking. com .

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