Executive Customer Insight Lead β€” Hybrid & Flexible

Executive Customer Insight Lead β€” Hybrid & Flexible

Full-Time 60000 - 80000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the creation of impactful customer insights to guide executive decisions.
  • Company: Join Lloyds Bank, a leader in financial services with a focus on innovation.
  • Benefits: Enjoy hybrid working, flexible hours, and a comprehensive benefits package.
  • Other info: Work in a dynamic environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by turning data into compelling stories for senior management.
  • Qualifications: Strong background in customer insights and excellent storytelling skills required.

The predicted salary is between 60000 - 80000 € per year.

Lloyds Bank plc is seeking an Executive Customer Insight Manager to lead the production of high-quality customer insights that inform executive decisions. The role, based in Edinburgh or Bristol, involves translating complex data into compelling stories for senior management.

Candidates should have a strong background in customer insights, excellent storytelling abilities, and proficiency with Microsoft 365 tools.

The position offers a hybrid working model, flexible working options, and a comprehensive benefits package.

Executive Customer Insight Lead β€” Hybrid & Flexible employer: Lloyds Bank plc

Lloyds Bank plc is an excellent employer, offering a dynamic work culture that values innovation and collaboration. With a focus on employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while promoting a hybrid and flexible working environment in vibrant locations like Edinburgh and Bristol. Join us to make a meaningful impact through your expertise in customer insights and storytelling.

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Contact Detail:

Lloyds Bank plc Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Executive Customer Insight Lead β€” Hybrid & Flexible

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Lloyds Bank on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by crafting your storytelling skills. Think of examples where you've turned complex data into actionable insights. We want to see how you can make numbers come alive!

✨Tip Number 3

Show off your Microsoft 365 skills! Brush up on Excel and PowerPoint, as these tools will be crucial in your role. We recommend creating a mini-project to demonstrate your proficiency.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available that can help us stand out from the crowd.

We think you need these skills to ace Executive Customer Insight Lead β€” Hybrid & Flexible

Customer Insights
Data Analysis
Storytelling
Microsoft 365 Proficiency
Executive Communication
Analytical Skills
Presentation Skills

Some tips for your application 🫑

Show Off Your Storytelling Skills:When crafting your application, make sure to highlight your storytelling abilities. We want to see how you can turn complex data into engaging narratives that resonate with senior management.

Tailor Your Experience:Don’t just send a generic CV! We’re looking for candidates with a strong background in customer insights, so make sure to tailor your experience to reflect this. Use specific examples that showcase your expertise.

Be Proficient with Microsoft 365:Since proficiency with Microsoft 365 tools is key for this role, don’t forget to mention your skills with these applications. We want to know how you’ve used them in past roles to drive insights and decisions.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Lloyds Bank plc

✨Know Your Data Inside Out

Make sure you’re well-versed in the customer insights relevant to Lloyds Bank. Brush up on recent trends and data analysis techniques, as you’ll need to demonstrate your ability to translate complex data into compelling narratives.

✨Craft Your Storytelling Skills

Prepare to showcase your storytelling abilities during the interview. Think of examples where you've turned data into actionable insights. Practise explaining these stories clearly and engagingly, as this will be crucial for communicating with senior management.

✨Familiarise Yourself with Microsoft 365 Tools

Since proficiency in Microsoft 365 tools is a must, ensure you’re comfortable using Excel for data analysis and PowerPoint for presentations. Consider preparing a mock presentation to demonstrate your skills and how you can effectively communicate insights.

✨Embrace the Hybrid Working Model

Understand the dynamics of hybrid working and be ready to discuss how you can thrive in such an environment. Share your experiences of remote collaboration and how you maintain productivity and communication when working flexibly.