Control Assurance Assistant Manager

We're looking for an assistant manager to join our team to support the coordination and continuous improvement of the Change Execution operational risks and controls within CIB, ensuring that risk profiles and control environments are accurate, up to date, and aligned with regulatory and business expectations. The Assistant Manager role will work with both CIB Platforms and ensure the compliant implementation of the Group’s Change Framework.

BUSINESS UNIT: Corporate & Institutional Banking (CIB) - Chief Controls Office

LOCATION: London, Birmingham and Edinburgh

HOURS: Full Time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

KEY ACCOUNTABILITIES

• Act as point of contact for Change and IT Systems methodology and risk policy controls and processes.
• Provide control insights into change programmes, benefiting from read across.
• Support initiatives to embed “Control by Design” principles and automation.
• Oversee the ongoing review and re-assessment of the Change Execution and IT System risk profiles and control environment, ensuring timely responses to triggers.
• Ensure all material risks are identified, captured, and appropriately assessed, with robust controls in place.
• Maintain accurate and up-to-date records in the Risk Open Pages system, including rationale for ratings and evidence of reassessment.
• Ensure Issues and Action Plans are in place for open material events or risks outside appetite.
• Lead on the closure of Change related action plans, ensuring issues are fully addressed and documented.

WHAT YOU’LL NEED

• Risk & Control Knowledge: Understanding of risk frameworks (e.g., RCSA), control environments, and regulatory requirements. Knowledge of non-financial risk types relevant to CIB (e.g., conduct, economic crime, data, resilience). Familiarity with Control by Design (CbD) methodology.
• Data Insights & Tools: Ability to analyse data, identify trends, and support action planning. Experience with risk reporting tools (e.g., Power BI) and risk management systems.
• Communication & Collaboration: Good stakeholder management and communication skills for reporting and engagement.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.