Client Operations Director - Cash Management & AI

Client Operations Director - Cash Management & AI

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
L

At a Glance

  • Tasks: Lead teams to enhance client experience and drive strategic improvements using AI and automation.
  • Company: Join Lloyds Bank, a leader in financial services with a focus on innovation.
  • Benefits: Competitive salary, hybrid work model, and leadership opportunities.
  • Other info: Exciting role with potential for career advancement in a dynamic environment.
  • Why this job: Make a real impact by transforming operations and enhancing client services.
  • Qualifications: Experience in client services and strong leadership skills required.

The predicted salary is between 60000 - 80000 Β£ per year.

Lloyds Bank plc is seeking a Client Services Director – Gem on a 12-month fixed term contract in Birmingham.

The role is hybrid, full-time, with a competitive salary and extensive leadership scope across onboarding, servicing and payments management.

You will lead large, multi-disciplinary teams, drive strategic priorities, and deliver data-driven improvements to client experience, efficiency and risk controls.

The role focuses on transforming operations with automation and AI-enabled solutions.

#J-18808-Ljbffr

Client Operations Director - Cash Management & AI employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.

L

Contact Details:

Lloyds Bank plc Recruitment Team

We think you need these skills to ace Client Operations Director - Cash Management & AI

Problem-Solving Skills
Communication Skills
SQL
Attention to Detail
Data Engineering
Python
ETL/ELT Processes