Job Title: Trading & Performance Manager – Loans
Salary Range: £61,344 – £68,160 per annum
Location: Chester, Halifax, Leeds or Manchester
Hours: 35 hours full-time
Working pattern: Hybrid – at least two days per week (40% of time) at an office site.
Responsibilities
- Spot what’s next – identify new growth opportunities across customers, markets and channels, turning insight into clear, actionable strategies
- Bring ideas to life – shape new propositions, partnerships and digital journeys, build compelling business cases and secure backing
- Make decisions better – use data, modelling and experimentation to guide pricing, demand and performance, challenge assumptions and continuously improve outcomes
- Work with brilliant people – partner across Product, Pricing, Risk, Finance and Digital, build strong, trusted relationships and bring others along
- See your impact – lead performance, adapt quickly and drive better outcomes for customers and the business
Qualifications and Experience
- Highly numerical, data‑driven individual responsible for maximising commercial performance, with a clear understanding of financial metrics and performance drivers
- Ability to think long‑term and identify commercial opportunities that align with customer needs and business goals
- Unafraid to challenge the status quo, intellectually curious, and eager to innovate and adapt quickly from setbacks
- Passionate about solving problems and finding new ways to deliver value
- Proficiency in data analysis, customer analytics, building and validating forecasts, pricing and segmentation models and visualisation tools (e.g. Python, SQL, SAS, Power BI, Tableau, Agentic AI, Machine Learning)
- Experience with cloud‑based data platforms (e.g. GCP native tools), providing actionable insight and analytics for the business
- Strong narrative and storytelling skills – translate complex datasets into clear, actionable insights for operational and strategic goals
- Experience presenting and influencing at all organisational levels, including the Group Executive Committee (GEC)
- Strong understanding of the external environment: customer trends, competitor strategies, regulatory developments
Equal Opportunity
We are disability confident. If you require reasonable adjustments to our recruitment processes, please let us know.
Our ambition is to be the leading UK business for diversity, equity, and inclusion. We are committed to creating an environment where everyone can thrive, learn, and develop.
Benefits
- Generous pension contribution of up to 15%
- Annual performance‑related bonus
- Share schemes, including free shares
- Flexible benefits you can adapt to your lifestyle (e.g., discounted shopping)
- 30 days’ holiday, plus bank holidays
- Range of wellbeing initiatives and generous parental leave policies
