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- Tasks: Provide face-to-face customer support and promote digital banking services.
- Company: Join Lloyds Bank, a trusted name in banking with a focus on customer care.
- Benefits: Enjoy flexible hours, competitive pay, pension contributions, and wellness initiatives.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in customers' lives while gaining valuable experience in banking.
- Qualifications: 12 months of customer service experience and strong empathy skills.
The predicted salary is between 12 - 15 £ per hour.
Lloyds Bank plc is hiring a part-time Customer Support representative in Cheltenham. This role involves providing face-to-face assistance, promoting digital services, and helping customers through various banking needs.
The ideal candidate should have at least 12 months in a customer service role, possess strong empathy, and a willingness to support customer interactions.
The position offers flexible working hours and a competitive benefits package including pension contributions and wellness initiatives.
Part-Time Banking Support Advisor (Face-to-Face) in Cheltenham employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Support Advisor (Face-to-Face) in Cheltenham
✨Tip Number 1
Get to know Lloyds Bank and its values! Research their services and culture so you can show off your knowledge during the interview. This will help us connect with the team and demonstrate that you're genuinely interested in the role.
✨Tip Number 2
Practice your face-to-face communication skills! Since this role is all about customer interaction, we recommend role-playing common scenarios with a friend. This will boost your confidence and help you handle real-life situations smoothly.
✨Tip Number 3
Show off your empathy! Think of examples from your past customer service experiences where you went above and beyond for a customer. We want to hear how you made a difference in someone's day!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Lloyds Bank family. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Banking Support Advisor (Face-to-Face) in Cheltenham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped customers in the past, so share specific examples that showcase your empathy and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your skills align with the responsibilities of a Banking Support Advisor.
Be Yourself: We’re looking for genuine people who can connect with our customers. Let your personality shine through in your application. Share what makes you unique and why you’re passionate about helping others.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your interest in the role and keep track of your application!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've helped customers in previous roles. This will show that you understand the importance of empathy and support in a banking environment.
✨Familiarise Yourself with Digital Services
Since promoting digital services is part of the role, take some time to learn about Lloyds Bank's digital offerings. Being able to discuss these services confidently will demonstrate your initiative and readiness to assist customers with their banking needs.
✨Practice Face-to-Face Interactions
As this is a face-to-face role, practice your communication skills. You might want to do a mock interview with a friend or family member where you can simulate customer interactions. Focus on being approachable and friendly, as this will help you connect with customers effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you're genuinely interested in the position and eager to contribute positively to the team.