Lloyds Banking Group is seeking an Insights and Analytics Manager in a hybrid role based in Cardiff or Manchester. You will turn complex data into actionable insights, shape data foundations, and lead cross-functional teams to improve customer journeys and service costs.
You will build dashboards, connect data from digital journeys, calls, feedback and operations, and collaborate with Platform, Operations, Customer Experience, Data and Insight teams to deliver measurable improvements.
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Insights & Analytics Leader: Customer Journeys Optimizer in Cardiff employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
