At a Glance
- Tasks: Build customer relationships and manage property inspections across your region.
- Company: Join Lloyds Living, a forward-thinking property management company.
- Benefits: Enjoy flexible working, generous pension contributions, and 24 days holiday.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in property management while creating vibrant communities.
- Qualifications: Experience in property management and a passion for customer service.
The predicted salary is between 30201 - 31790 £ per year.
We support flexible working – click here for more information on flexible working options.
Hybrid Working, Job Share
Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you’ll be part of a dynamic team shaping the future of property management—where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary.
Role Purpose
Build and manage customer relationships and support the lettings, inspection and management of developments across your region. Act as the key point of contact for customers from viewing through to move-in, inspection through to move out, ensuring exceptional customer service and operational efficiency.
Key Responsibilities
- Create amazing experiences across viewings, move in days, mid term inspections and move outs.
- Gain the respect and support of residents through outstanding service and professionalism.
- Report and resolve issues in a timely and professional manner.
- Host viewings and open house events with potential customers.
- Gather and record viewing feedback before posting to the PMS to aid reporting.
- Explain and/or guide customers through the application processes and answer any questions.
- Conduct in person Right to Rent check where needed.
- Draft inventories for future move ins and host the home move appointments with our customers.
- Undertake midterm property and development inspections with customers and report on the condition and any maintenance required to property management.
- Conduct void inspections including property hand overs, water flushing and insurance checks.
- Attend move out appointments with vacating customers and draft the check out inventories.
- Act as eyes on the ground for the centralised property management team to check completion of works or dip testing quality of workmanship.
- Ensure buildings meet all health & safety requirements and fire risk assessments.
- Proactively maintain a secure, safe, and successful estate.
- Build strong relationships with management companies, developers, agents, and internal teams.
- Assist in delivering all key performance targets relating to asset and tenancy management.
Essential Requirements
- Experience of residential property inspections, lettings or property management.
- Passionate about delivering the highest level of customer service.
- Excellent written and verbal communication skills with ability to engage at all levels.
- Possess a UK driving licence and ability to travel within region.
- Proactive self-starter and disciplined lone worker with strong organisational skills.
- Ability to remain calm and controlled under pressure.
- Understands and acts upon customer needs to maintain company reputation.
Desirable Skills
- Comfortable working in a changing environment.
- Growth mindset and willingness to try new approaches.
- Good range of IT skills.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
Regional Host (Territory Managers) - Property Management - Lloyds Living in Cambridge employer: Lloyds Bank plc
At Lloyds Living, we pride ourselves on being an exceptional employer that champions inclusivity and employee growth. Our dynamic work culture fosters innovation and collaboration, while our comprehensive benefits package—including a generous pension contribution, performance-related bonuses, and flexible working options—ensures that our team members feel valued and supported. Join us in redefining property management across the UK, where your contributions will directly impact vibrant communities and exceptional living experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Host (Territory Managers) - Property Management - Lloyds Living in Cambridge
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lloyds Bank plc.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lloyds Bank plc? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lloyds Bank plc's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Regional Host (Territory Managers) - Property Management - Lloyds Living in Cambridge
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Regional Host (Territory Managers) - Property Management - Lloyds Living role at Lloyds Bank plc, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lloyds Bank plc operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lloyds Bank plc. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lloyds Bank plc.
