Business Support Manager - BCB Cost Oversight

A leading banking institution seeks a Business Support Manager to enhance operations and drive performance within the Business and Commercial Banking division. This pivotal role involves managing costs, stakeholder engagement, and analytical insights to support organizational growth. Candidates with a finance background and strong problem-solving skills are encouraged to apply for this dynamic opportunity. Generous pension contribution of up to 15% Annual performance-related bonus Share schemes including free shares Discounted shopping benefits 30 days’ holiday, with bank holidays on top Wellbeing initiatives and generous parental leave policies Qualifications Comfortable dealing with financial information and translating it for non-finance colleagues. Excellent Excel skills; able to assimilate data and deliver clear, concise insights. Responsibilities Managing business guardrails and control framework for non-resource related BCB costs. Working closely with Supplier Management on 3rd party related expenses. Disseminating, analysing, and forecasting data to drive cost efficiency. JOB TITLE: Business Support Manager – BCB Cost Oversight LOCATIONS: Leeds / Birmingham / Bristol / Chester / Manchester / Newport / Cardiff HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity At the heart of our Business and Commercial Banking (BCB) division, the Commercial Performance & Enablement function brings together high-impact teams to drive alignment with our strategic goals, streamline operations, and deliver greater value to our customers. This transformation is unlocking fresh opportunities for innovation and sustainable growth—positioning us to lead with purpose and agility in a constantly evolving market. Within this function, our Colleague Enablement team plays a critical role in empowering our people and enhancing performance across BCB. By ensuring resources are allocated effectively and operations are optimised, we’re creating a more supportive, productive environment where our colleagues can thrive—and our business can grow. We’re now looking for a Business Support Manager to help us build the foundations for long-term success. In this pivotal role, you’ll help make BCB quicker, simpler, and smarter—for both our colleagues and our customers. Specifically in this role you\’ll be responsible for Managing business guardrails and control framework for non-resource related BCB costs e.g. travel costs Working closely with Supplier Management on 3rd party related expenses Collaboration across group to ensure most efficient allocation of BCB cross group charges via indirect costs Disseminating, analysing, and forecasting data, and providing insights to drive cost efficiency and performance What You\’ll Need Stakeholder management – Form strong relationships, work with colleagues at varying levels of seniority, and influence up to executive level Finance knowledge –Comfortable dealing with financial information and translating it for non-finance colleagues. Highly numerate Problem solving – Quickly understand and devise solutions to change barriers Analytical – Excellent Excel skills; able to assimilate data and deliver clear, concise insights Planning & organisation – Comfortable working in ambiguity and able to rapidly shift focus Communication – Able to explain complex topics in a simple, concise manner. Excellent written and verbal communication, with experience producing PowerPoint packs for senior audiences Additional Experience That Would Be Beneficial Experience in a finance role/function Previous experience working in a cost allocations role or dealing with indirect costs About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you’re excited by the opportunity to join our team, we’d love to hear from you. At Lloyds Banking Group, we\’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\’ll have many opportunities to learn, grow and develop. We keep your data safe. So, we\’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We\’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Get your free, confidential resume review. or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB. What is the biggest challenge in your job search? I don’t find enough opportunities that suit me. I often don’t receive a reply after my application. Business Support Manager – BCB Cost Oversight Only for registered members Manchester Hybrid GBP 59,000 – 73,000 7 days ago Be an early applicant Everything you need to land your dream job without the hard work! Get unlimited access to our entire archive of expert job-seeker content – because you deserve endless opportunities, interviews, and offers! JobLeaders have been hired by Try Jobleads and get a free confidential resume review See how JobLeads helped real job seekers land their dream roles – with expert recruiters, AI-powered resumes, and smarter job matches! #J-18808-Ljbffr