Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham
Senior Manager, SME Customer Journeys & Financial Wellbeing

Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham

Birmingham Full-Time 76194 - 89640 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support businesses in financial distress and drive improvement strategies.
  • Company: A top financial services firm with a commitment to customer wellbeing.
  • Benefits: Attractive salary, flexible hybrid working, and a supportive work environment.
  • Why this job: Make a real difference in the financial journeys of businesses while leading a passionate team.
  • Qualifications: Extensive experience in financial services and strong leadership skills.
  • Other info: Opportunity for career growth in a dynamic and impactful role.

The predicted salary is between 76194 - 89640 £ per year.

A leading financial services company is looking for a Senior Manager for Customer Journeys in Birmingham. This role involves leading a team focused on supporting businesses facing financial difficulties and implementing strategies for improvement.

The ideal candidate will have extensive experience in financial services, exceptional leadership skills, and the ability to manage multiple stakeholders effectively.

This full-time position offers a salary ranging from £76,194 to £89,640 and flexible, hybrid working options.

Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham employer: Lloyds Bank plc

As a leading financial services company, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in Birmingham, our team enjoys flexible hybrid working options, competitive salaries, and the opportunity to make a meaningful impact by helping businesses navigate financial challenges. Join us to be part of a dynamic environment where your leadership skills can thrive and contribute to the financial wellbeing of our community.
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Contact Detail:

Lloyds Bank plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in supporting businesses facing financial difficulties.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses and boost your confidence. Focus on showcasing your leadership skills and stakeholder management experience.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge over other candidates. Let’s get you that Senior Manager role!

We think you need these skills to ace Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham

Leadership Skills
Stakeholder Management
Financial Services Experience
Strategic Planning
Team Management
Problem-Solving Skills
Communication Skills
Adaptability
Customer Journey Mapping
Project Management
Analytical Skills
Financial Analysis
Change Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Manager. Highlight your experience in financial services and any leadership roles you've held. We want to see how your background aligns with supporting businesses in financial difficulties.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer journeys and financial wellbeing. Share specific examples of how you've led teams or implemented successful strategies in the past.

Showcase Your Stakeholder Management Skills: In this role, you'll be juggling multiple stakeholders, so make sure to highlight your experience in managing relationships. We love seeing examples of how you've navigated complex situations and achieved positive outcomes.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Lloyds Bank plc

✨Know Your Financial Services Inside Out

Make sure you brush up on the latest trends and challenges in the financial services sector. Being able to discuss current issues and how they impact customer journeys will show your expertise and passion for the industry.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your ability to motivate and guide others, as this role requires exceptional leadership to support businesses facing financial difficulties.

✨Master Stakeholder Management

Think about times when you've effectively managed multiple stakeholders. Be ready to discuss your strategies for communication and collaboration, as this role will involve working with various parties to implement improvement strategies.

✨Ask Insightful Questions

Prepare thoughtful questions that demonstrate your interest in the company and the role. Inquire about their current initiatives in customer journeys and financial wellbeing, which will show that you're not just interested in the position but also in contributing to their goals.

Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham
Lloyds Bank plc
Location: Birmingham
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  • Senior Manager, SME Customer Journeys & Financial Wellbeing in Birmingham

    Birmingham
    Full-Time
    76194 - 89640 £ / year (est.)
  • L

    Lloyds Bank plc

    10000+
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