Curve, recently acquired by Lloyds Banking Group, is recruiting Customer Experience Agents to support Curve customers across channels. This remote-first role aligns to hub locations Bristol, Glasgow, Leeds or Birmingham with occasional in-person collaboration and a weekly on-call shift.
You’ll respond to inquiries via email, live chat, social media and phone, investigate issues with specialist teams, and assist with product and account queries. Your feedback will help improve Curve’s services.
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Remote Customer Experience Specialist (Fintech) in Birmingham employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
