Manager, Customer Strategy & Commercialisation in Birmingham

Manager, Customer Strategy & Commercialisation in Birmingham

Birmingham Full-Time 48000 - 72000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Shape consumer segment strategy and drive commercialisation for Lloyds Banking Group.
  • Company: Join a leading financial institution with over 320 years of experience.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Inclusive workplace with support for diverse backgrounds and career development.
  • Why this job: Make a real impact on the future of finance while developing your career.
  • Qualifications: 5+ years in commercial strategy or analytical roles with strong storytelling skills.

The predicted salary is between 48000 - 72000 £ per year.

This role sits within the Consumer Relationships business, in the Customer & Commercial team, focusing on consumer segment strategy and commercialisation. The team is responsible for setting the consumer segment growth strategy, working across the Group to shape core strategic ambitions by sizing opportunities, setting prioritisation frameworks and connecting insight across business areas. This role will play a central part in shaping Lloyds Banking Group’s next phase of strategy, contributing to the development of the strategic roadmap towards 2030+, and helping ensure customer and commercial outcomes remain tightly aligned and serve customers at scale. The role offers high visibility.

This is a role for someone who enjoys solving complex problems, connecting data to strategy, and turning insight into action.

Essential experience and capabilities

  • 5+ years’ experience in commercial strategy, business performance, finance, consulting or a similar analytical role
  • Strong commercial acumen, with experience managing or influencing a P&L, budgets or large investment decisions
  • Experience developing business cases and supporting investment prioritisation
  • Experience shaping segment or proposition strategy
  • Strong storytelling skills, with the ability to translate complex analysis into clear, compelling narratives for Executive or Board level audiences

And any experience of these would be great

  • Proven experience in commercial tracking, forecasting and financial planning, including multiyear outlooks

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria through the Disability Confident Scheme.

With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

Manager, Customer Strategy & Commercialisation in Birmingham employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Consumer Relationships business. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to shape the future of finance through strategic initiatives. Our inclusive environment, coupled with flexible working arrangements, ensures that every team member can thrive while making a meaningful impact on customer outcomes.

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Contact Details:

Lloyds Bank plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager, Customer Strategy & Commercialisation in Birmingham

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising your storytelling skills. Think about how you can translate your past experiences into compelling narratives that showcase your commercial acumen and problem-solving abilities. Remember, it’s all about connecting the dots!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. Quality over quantity is key!

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.

We think you need these skills to ace Manager, Customer Strategy & Commercialisation in Birmingham

Commercial Strategy
Business Performance Analysis
Financial Acumen
P&L Management
Budget Management
Investment Decision Making
Business Case Development

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Manager, Customer Strategy & Commercialisation. Highlight your experience in commercial strategy and any relevant achievements that showcase your ability to influence P&L or develop business cases.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story! Connect your past experiences with the requirements of the job. Use storytelling to illustrate how you've solved complex problems and turned insights into action, just like we do at StudySmarter.

Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your analytical skills. Mention any tools you’ve used for commercial tracking or financial planning, and how they’ve helped you shape strategies in previous roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Lloyds Bank plc

Know Your Numbers

Make sure you brush up on your financial acumen. Be prepared to discuss P&L management, budgets, and investment decisions. Having specific examples ready will show that you can connect data to strategy effectively.

Craft Your Story

You’ll need strong storytelling skills for this role. Prepare a few narratives that translate complex analyses into clear insights. Tailor these stories to highlight how your past experiences align with the strategic ambitions of the company.

Understand the Consumer

Dive deep into consumer segment strategies. Familiarise yourself with the latest trends in consumer behaviour and how they impact commercialisation. This knowledge will help you demonstrate your capability in shaping effective strategies.

Prepare for Complex Problem-Solving

Expect to tackle some tricky problems during the interview. Think about past challenges you've faced and how you approached them. Show that you enjoy solving complex issues and can turn insights into actionable strategies.