Director, Digital Assets Onboarding & Servicing - Hybrid Role in Birmingham

Director, Digital Assets Onboarding & Servicing - Hybrid Role in Birmingham

Birmingham Full-Time 75600 - 92400 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead onboarding and servicing for our digital wallet and portal, shaping client journeys.
  • Company: Join Lloyds Bank plc, a leader in financial services with a focus on innovation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate across various departments in a dynamic and supportive environment.
  • Why this job: Make a real impact in the digital finance space while leading a high-performing team.
  • Qualifications: Experience in client onboarding, team leadership, and knowledge of compliance regulations.

The predicted salary is between 75600 - 92400 Β£ per year.

Lloyds Bank plc is seeking a Director to lead the onboarding and servicing function for our digital wallet and portal. The role spans Birmingham/Edinburgh, with a hybrid pattern requiring presence at office sites and collaboration across product, operations, technology, risk and compliance to scale the service model.

You will shape client journeys, oversee KYC, CBO setup, and system enablement, and build a high-performing, client-focused team capable of delivering scalable, governed digital services.

Director, Digital Assets Onboarding & Servicing - Hybrid Role in Birmingham employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.

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Contact Details:

Lloyds Bank plc Recruitment Team

We think you need these skills to ace Director, Digital Assets Onboarding & Servicing - Hybrid Role in Birmingham

Leadership Skills
Client Journey Mapping
KYC (Know Your Customer)
CBO (Customer Business Onboarding) Setup
System Enablement
Team Building
Collaboration Skills