Job description
Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note: In order to complete an apprenticeship there needs to be a significant learning need. You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Tuesday 01 December 2026
We support flexible working – Hybrid Working.
Job Description Summary
Prior to submitting your application, please visit our early careers website to find out more about the programmes we offer and the recruitment journey: www.lloydsbankinggrouptalent.com. Our apprenticeship programmes may close early if we receive a high number of applications, so it’s best to apply as soon as you can.
Programme Details
Duration: 3 years
Salary: £27,400
Location: Birmingham
Start: September 2027
Qualification: Degree level apprenticeship with a professional qualification from the Chartered Banker Institute
Come in. Show us what you’re made of. At Lloyds Banking Group, we help businesses of every shape and size grow, thrive and prosper. From green finance to commercial lending, we’re supporting the UK economy at every level. As a Consumer Financial Services Professional Apprentice, you’ll build client relationships, learn how banking really works, and earn industry‑recognised qualifications - all while getting paid. Three years. Endless possibilities. This apprenticeship gives you the chance to study while gaining experience across different banking roles.
Learning Topics
- The external environment and sustainability
- Legal & regulatory frameworks
- Customer and client relationship management
- Digital tools and data systems
Your Skills Toolkit
- Banking and financial services fundamentals
- Relationship management
- Risk and regulatory knowledge
- Data analysis and reporting
Requirements
- You must be at least 18 years old on 1st September 2027
- GCSEs grades 4-9 in both English & Maths (achieved)
- Minimum of 96 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications)
- These grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications
Important Information
An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to three years. Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.
Location
This apprenticeship is based in Birmingham, and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full‑time colleagues), apprentices are expected to be in the office most days during the initial settling‑in period. If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.
About Working for Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Salary and Benefits
You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re‑graded, with your pay range consistent with the job family for your business area.
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
The closing date to apply for this opportunity is 1st December.
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Consumer Financial Services Professional Apprentice - Birmingham employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.