At a Glance
- Tasks: Support clients and deliver tailored financial solutions in a dynamic environment.
- Company: Join a leading financial services firm committed to diversity and inclusion.
- Benefits: Generous pension, performance bonuses, share schemes, and 28 days holiday.
- Other info: Flexible hybrid working and excellent career growth opportunities await you.
- Why this job: Make a real impact by building relationships and helping businesses thrive.
- Qualifications: 2+ years in sales or customer-facing roles; banking knowledge preferred.
The predicted salary is between 48987 - 54430 £ per year.
Location: London
Hours: Full-time
Working Pattern: Hybrid. At least two days per week (40%) at one of our office sites.
Flexible working options: Hybrid working, Job Share.
About this opportunity
We’re seeking an Associate Relationship Manager (ARM) to support a growth portfolio within our Mid Corporate segment (turnover £50m–£500m) in London. Working alongside a Relationship Director (RD), you’ll help deliver excellent service and tailored solutions to meet our clients’ goals. You will support an RD who focuses on expanding relationships with existing clients and winning new-to-bank relationships, working with key business introducers and advisors.
Responsibilities
- Provide excellent service to clients, putting them at the heart of everything you do and becoming a trusted adviser.
- Support the Relationship Manager and sometimes serve as the go‑to banker in your geographic area of responsibility.
- Maintain a high profile with external influencers and the local business community to reinforce our reputation.
- Provide a range of funding solutions—from working capital to term lending—tailored to clients’ needs.
- Build relationships with Group Partner companies and Specialist Client Solution colleagues to deliver the whole bank’s products.
- Support clients with treasury management, exploring cash‑deposit strategies that align with their business goals.
- Manage risk and compliance for your client portfolio.
Qualifications
- Minimum 2 years of experience in sales, account management or customer‑facing roles within the financial services sector.
- Knowledge of banking products, competitors and relevant regulations.
- Highly organised, motivated, and self‑accountable, with the ability to make decisions and consistently achieve results.
- Target‑driven and able to thrive in a fast‑paced, dynamic environment.
- Excellent written and verbal communication skills.
- Experience with CRM tools (e.g., Salesforce, HubSpot) to track client interactions and pipelines is highly desirable.
Benefits
- Generous pension contribution of up to 15%.
- Annual performance‑related bonus.
- Share schemes, including free shares.
- Discounted shopping and other lifestyle benefits you can adapt to your lifestyle.
- 28 days holiday plus bank holidays.
- Well‑being initiatives and generous parental leave policies.
Equality, Diversity & Inclusion
We are committed to building an inclusive workplace that reflects the diversity of our customers and communities. We provide reasonable workplace adjustments for colleagues with disabilities, offer a flexible working culture, and are a Disability Confident Leader. We guarantee fair interview opportunities for candidates with long‑term health or neuro‑divergent conditions through the Disability Confident Scheme. Our diversity initiative includes dedicated programs such as a menopause health package and Working with Cancer Initiative.
