Lloyds Bank plc is seeking a Transformation Director to shape the future of customer service across Business & Commercial Banking. You will lead a high-impact program spanning customer servicing, relationship management, lending journeys and operations, delivering scalable change across business, operations and technology teams.
Partner with senior leaders to implement Generative AI, Agentic AI and intelligent automation, driving data-driven decisions while ensuring regulatory compliance and
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AI-Powered Transformation Leader for Banking Services employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
