Relationship Manager – Commercial Banking – SME South & Mid Wales in Swansea

Location: Bridgend/Port Talbot/ Swansea/ Cardiff

Salary: Competitive package available

Hours: Full Time

Working Pattern: Hybrid – currently involves spending at least two days per week, or 40% of your time, at your office location.

About this opportunity

We're looking for a passionate and driven Relationship Manager to take ownership of a high-profile SME portfolio in Bridgend/Port Talbot/ Swansea/ Cardiff. It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities. You'll work with businesses turning over between £3m–£10m, helping them unlock their potential through tailored financial solutions. You'll be the face of Lloyds Bank to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key.

What will you be doing?

• Taking ownership of new business acquisition activity, building a strong pipeline of opportunities and converting prospects into long-term banking relationships.
• Collaborating with specialist product colleagues to bring the best of the Bank to clients, ensuring appropriate solutions are identified and delivered at every stage of their growth journey.
• Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor".
• Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending.
• Building a strong network of internal and external partners to open doors and create opportunities.
• Leading the charge to win new-to-bank clients through strategic outreach and relationship building.
• Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs.
• Handling the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we need from you

• Proven ability to build and maintain strong client relationships and influence external partners.
• A track record of winning new business in a competitive environment within corporate or commercial banking.
• Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.
• Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.
• A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.