At a Glance
- Tasks: Shape and optimise conversations for our AI-powered Virtual Assistant.
- Company: Join Lloyds Bank, a leader in innovative banking solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and career development opportunities.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact on customer experience with cutting-edge technology.
- Qualifications: Experience in conversation design and a passion for user-centric solutions.
The predicted salary is between 59400 - 72600 £ per year.
Lloyds Bank plc in London is seeking a Conversation Designer to help shape and evolve our Virtual Assistant.
This 12 Month FTC role focuses on optimizing conversations, reducing customer effort and delivering measurable outcomes.
You will work with Product, Engineering, Analytics and Design, using customer insight and performance data to drive continuous improvement in a hybrid working environment.
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Senior Conversation Designer — Hybrid, AI-Powered Chats employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Leeds, Bristol, or Edinburgh, where you can thrive as an Analyst in BCB Credit Risk Modelling. With a strong commitment to diversity, equity, and inclusion, the company provides generous benefits including a pension contribution of up to 15%, flexible working options, and ample opportunities for professional growth and development, making it a rewarding place to build your career while contributing to meaningful financial services.
