Fintech Collections & Customer Success Advisor

Fintech Collections & Customer Success Advisor

Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
L

At a Glance

  • Tasks: Support customers with repayments and ensure fair outcomes in a regulated environment.
  • Company: Join Curve Credit, backed by Lloyds Banking Group, in a dynamic fintech setting.
  • Benefits: Enjoy a hybrid role, competitive salary, and development opportunities.
  • Other info: Work in a supportive team with opportunities for career growth.
  • Why this job: Make a real difference in customers' financial journeys with empathy and proactive service.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 27000 - 33000 Β£ per year.

Curve Credit, backed by Lloyds Banking Group, is seeking a Collections Advisor in London. This full-time, hybrid role offers 35 hours weekly with a Curve office in Paddington.

You will support customers in managing repayments and ensuring fair outcomes in a regulated environment. Join Curve Credit to help customers navigate financial challenges with empathy, accurate information, and proactive service across channels, while benefiting from Lloyds Banking Group's development opportunities.

Fintech Collections & Customer Success Advisor employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Leeds, Bristol, or Edinburgh, where you can thrive as an Analyst in BCB Credit Risk Modelling. With a strong commitment to diversity, equity, and inclusion, the company provides generous benefits including a pension contribution of up to 15%, flexible working options, and ample opportunities for professional growth and development, making it a rewarding place to build your career while contributing to meaningful financial services.

L

Contact Details:

Lloyds Bank plc Recruitment Team

We think you need these skills to ace Fintech Collections & Customer Success Advisor

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Team Collaboration
Analytical Skills