Digital Risk and Resilience (Senior Associate) in London

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

The senior associate will utilise ensure operational risks at Lloyd’s Corporation are identified, assessed, and managed within the risk acceptance authorities. This includes working closely with a wide range of business functions (primarily Operations areas including Cyber Security, Resilience, Architecture (Enterprise, Security and Data) and Data Governance) to support and challenge their management of operational risk (risks arising from people, processes, systems, and external events).

• To work with key Operations functions to ensure the operational risks arising in those functions are being adequately identified, assessed, and managed.
• To support functions in performing their risk management duties and to challenge the functions where appropriate to ensure risks are within appetite.
• To support and ensure the effective use of a range of risk tools by the functions, including Risk and Control Self-Assessment, Risk Incident Reporting (losses, control failures, near misses), Risk appetite reporting, Emerging risks reporting, Stress and scenario testing (incl. the capital setting process) and Risk culture, awareness and engagement.
• Contribute to and lead thematic reviews on key risk topics (with a focus upon security and resilience), testing how effectively risks are being managed by functions.
• To make targeted and often technical recommendations to improve the management of risks and to present findings to stakeholders in Risk and the functions.
• Produce high quality regular and ad hoc reporting to the various Lloyd’s risk committees which enable the committees to effectively discharge their responsibilities – providing technical insights on complex and intricate cyber security, resilience and data issues.
• Support risk oversight across complex operational and technology transformation, technical security issues and improvements, resilience activities and including AI—ensuring risk perspectives are embedded in decision-making.
• Build and maintain timely and effective risk management reports, including from risk systems (either in-house or vendor).
• Build and maintain good relationships with all relevant Corporation departments, including ‘Heads of’ functions where with agility to requests (i.e. ad hoc projects) from the Manager, Operational Risk.

• Knowledge of core business operations, including front-to-back processes, control environments, and service delivery models.
• In-depth knowledge of core security, resilience and third party risk management principles and practices – to enable credible support and in depth, technical and constructive challenge.
• Knowledge of delivery of resilient services and infrastructure across on-premise and cloud based environments – to enable credible support and in depth, technical and constructive challenge.
• Knowledge of risk management techniques (Solvency II requirements).
• Knowledge of Operational Resilience Regulations (SS1/21 and SS2/21).
• Experience in conducting in depth technical control analysis and evaluation, across on-premise and cloud-based systems and services.
• Reporting of technical deep dives to technical and non-technical senior stakeholders.
• Experience with Azure based environments and Microsoft products.
• The role will involve a large amount of engagement with stakeholders at various levels across the Corporation, including the production of analysis reports which must be clear, accurate and easily accessible to both technical experts and those with a more general understanding of risk management.
• Ability to productively challenge technical experts across Lloyd’s and be robust/resilient under scrutiny.
• Be able to communicate (in both written and verbal forms) and engage in debate on complex topics. Evidence of influencing outcomes with senior management in both formal (e.g. committee) and informal settings is critical.
• Should be used to working as part of a team, making effective contributions to team meetings and team initiatives and be able to take ownership of tasks and projects whilst often working remotely and without supervision.
• Project management skills to lead and deliver change within areas of responsibility (for example following changes in the regulatory environment) and support risk management of change in Corporation departments.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd’s, you’ll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.