Manager, Settlements & Trust Fund Operations 12 month FTC in Chatham

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

To manage the effective and efficient delivery of a high class financial processing service across the Corporation, Overseas and the wider Lloyd’s Market. To manage the Lloyd’s market settlement service for processing of all premiums, claims, reinsurance transactions, ensuring that it is an efficient and well controlled service which meets current and future business requirements.

• Manage delivery of a high class financial processing service to the Lloyd’s Market, including all daily settlement processing, Worldlink processing, Shared Services and quarterly trust fund adjustments.
• Manage delivery of the financial processing services to the Corporation, Overseas and Members Services ensuring processes are appropriate and effective.
• Manage the operation of the Letter of Credit (LOC) Scheme process for the Lloyd’s Market, including engaging with external stakeholders to ensure that the transactions are processed in accordance with requests.
• Provide the Lloyd’s Market and Corporation with support in respect of all financial processing. Keep abreast of market developments, working in a collaborative way with internal and external stakeholders and suppliers to ensure that new services are upgraded or implemented as required.
• Ensure process and controls are adequately documented and designed and operate effectively on a continuous basis. Co-ordinate and manage the preparation of the audit report for the Lloyd’s Market settlement process.
• Manage the day to day activities of the team and review their work as required.
• Undertake effective direction and mentoring to ensure knowledge sharing across the operations team.
• Define, plan and agree team targets and standards that support the attainment of the organisation’s objectives including personal development plans and conducting six monthly performance reviews.
• Driving process improvement, system development and increasing efficiencies in the way we work.
• Manage an effective business continuity plan for the Lloyd’s Market Settlement service. Oversee, organise and perform the Settlement business continuity testing.
• Authorising of Bankline and Citibank payments in accordance with Council Delegated authorities.
• Provide support to other Finance Operations teams as required.
• Deputise for the Head of Finance Operations as required.

• Proactive attitude toward identifying issues and recommending solutions based on initiative, experience and understanding of procedures.
• Ability to design and deliver efficient processes and drive continual improvement.
• Strong influencing skills – able to work effectively with all stakeholders.
• Confidence to challenge information provided and to use initiative especially in dealing with areas of ambiguity.
• Ability to work collaboratively with others to resolve complex issues.
• Team Management and development.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd’s, you’ll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.