At a Glance
- Tasks: Be the friendly face of our shop, helping customers and upselling products.
- Company: Join a warm, family-run business in Epsom that values its team.
- Benefits: Enjoy a competitive salary, commission, and a chance to earn retail vouchers.
- Why this job: This role offers a vibrant work culture and the opportunity to connect with customers daily.
- Qualifications: Looking for confident, friendly individuals ready to engage with customers.
- Other info: Only shortlisted applicants will be contacted; apply now to join our team!
The predicted salary is between 22000 - 25000 £ per year.
Customer Service Assistant We’re looking for a confident and friendly individual, to join a friendly, family run business based in Epsom.This is a full time position where you will be the first point of call for customers coming into the shop, assisting with their needs and upselling products.The base salary is between £22K – £25K plus commission. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. …
Customer Service Assistant employer: Lloyd Recruitment Services Ltd
Contact Detail:
Lloyd Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your personality! Since this role requires a confident and friendly demeanor, make sure to convey your enthusiasm and approachability during any interactions. A warm smile and positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Familiarize yourself with the products! Being knowledgeable about what the shop offers will not only help you assist customers better but also enable you to upsell effectively. Take some time to research the products and think about how you can highlight their benefits.
✨Tip Number 3
Practice your communication skills! As the first point of contact for customers, clear and friendly communication is key. Consider role-playing scenarios with friends or family to build your confidence in handling various customer inquiries.
✨Tip Number 4
Be ready to share your experiences! Think of specific examples from your past roles where you provided excellent customer service or successfully upsold products. This will help you stand out during the interview process and demonstrate your suitability for the position.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer Service Assistant. Highlight your experience in customer service and any relevant skills that make you a great fit for this position.
Tailor Your CV: Customize your CV to reflect your customer service experience. Include specific examples of how you've assisted customers and successfully upsold products in previous roles.
Craft a Friendly Cover Letter: Write a cover letter that showcases your friendly personality and confidence. Mention why you want to work for a family-run business and how you can contribute to their team.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Lloyd Recruitment Services Ltd
✨Show Your Friendly Side
As a Customer Service Assistant, being friendly and approachable is key. Make sure to smile and maintain a positive attitude throughout the interview to reflect the welcoming environment of the business.
✨Demonstrate Your Communication Skills
Prepare to discuss your previous experiences in customer service. Highlight how you effectively communicated with customers and resolved their issues, showcasing your ability to be the first point of contact.
✨Upselling Techniques
Since upselling is part of the role, think of examples where you've successfully upsold products or services in the past. Be ready to share these stories to demonstrate your sales skills.
✨Research the Company
Familiarize yourself with the company’s values and products. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.