Arrears & Collections Specialist

Arrears & Collections Specialist

Epsom Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help individuals facing financial challenges with empathy and support.
  • Company: Join a compassionate team focused on making a positive impact.
  • Benefits: Enjoy a supportive work environment with flexible hours and growth opportunities.
  • Why this job: Make a real difference in people's lives while developing valuable skills.
  • Qualifications: Looking for detail-oriented individuals with a passion for helping others.
  • Other info: No aggressive tactics here—just genuine support for those in need.

The predicted salary is between 28800 - 42000 £ per year.

Are you looking for a role where you can really make a difference to individuals experiencing financial difficulty – but without the aggressive and high-pressure tactics often associated with other collection-based roles? Make sure to apply with all the requested information, as laid out in the job overview below. We are searching for a compassionate, detail-oriented Arrears & Collections Specialist to join our client’s team, based locally. In this role, you’ll engage with each customer, usi… JBLK1_UKTJ

Arrears & Collections Specialist employer: Lloyd Recruitment Limited

Join a supportive and compassionate team dedicated to making a positive impact on individuals facing financial challenges. Our company fosters a collaborative work culture that prioritizes employee well-being and professional growth, offering comprehensive training and development opportunities. Located locally, we provide a unique environment where you can thrive while helping others, ensuring your role as an Arrears & Collections Specialist is both meaningful and rewarding.
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Contact Detail:

Lloyd Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Arrears & Collections Specialist

✨Tip Number 1

Show your empathy and understanding during the interview. Prepare examples of how you've helped individuals in financial distress in the past, emphasizing your compassionate approach.

✨Tip Number 2

Familiarize yourself with the latest regulations and best practices in collections. Being knowledgeable about compliance will demonstrate your commitment to ethical practices in this role.

✨Tip Number 3

Highlight your attention to detail by discussing specific instances where your organizational skills made a difference in resolving issues or improving processes.

✨Tip Number 4

Research our company culture and values. Be ready to discuss how your personal values align with ours, especially regarding compassion and customer care.

We think you need these skills to ace Arrears & Collections Specialist

Empathy
Active Listening
Communication Skills
Negotiation Skills
Attention to Detail
Problem-Solving Skills
Time Management
Customer Service Orientation
Conflict Resolution
Financial Literacy
Data Entry Skills
Organizational Skills
Adaptability
Stress Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Arrears & Collections Specialist position. Understand the key responsibilities and the compassionate approach required in this role.

Tailor Your CV: Customize your CV to highlight relevant experience in collections or customer service, emphasizing your detail-oriented nature and ability to engage compassionately with customers facing financial difficulties.

Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and your commitment to helping individuals in financial distress. Use specific examples from your past experiences to demonstrate your skills and approach.

Follow Application Instructions: Make sure to include all requested information in your application. Double-check that you have provided everything as outlined in the job overview to avoid any delays in the review process.

How to prepare for a job interview at Lloyd Recruitment Limited

✨Show Your Compassion

In this role, empathy is key. Be prepared to share examples of how you've helped individuals in financial distress in the past. Highlight your ability to listen and understand their situations without judgment.

✨Demonstrate Attention to Detail

Since the job requires a detail-oriented approach, be ready to discuss how you manage and track information accurately. You might want to mention specific tools or methods you use to ensure nothing slips through the cracks.

✨Prepare for Scenario Questions

Expect questions that put you in hypothetical situations related to collections. Practice responding to scenarios where you need to balance assertiveness with compassion, showing how you would handle difficult conversations.

✨Research the Company Culture

Understanding the company's values and culture can help you align your answers with what they are looking for. Make sure to express your interest in their approach to collections and how it resonates with your own values.

Arrears & Collections Specialist
Lloyd Recruitment Limited
L
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