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- Tasks: Assist customers via phone, email, and chat while resolving their issues.
- Company: Join a friendly team in a supportive environment in Redhill.
- Benefits: Earn £13.30 per hour with full training and weekly pay.
- Other info: Potential for contract extension and referral bonuses available.
- Why this job: Gain valuable experience in customer service and make a difference.
- Qualifications: Strong communication skills and a proactive attitude are essential.
Customer Service Advisors – Redhill £13.30 per hour | 3 Month Contract | Monday – Friday, 9am – 5pm Are you passionate about providing excellent customer service? We\’re looking for enthusiastic and reliable Customer Service Advisors to join a friendly team in Redhill, on a 3 month contract. What you\’ll do: Handle customer enquiries via phone, email, and chat in a professional and friendly manner Resolve issues efficiently while maintaining high customer satisfaction Accurately update customer records and manage data in internal systems Work collaboratively with team members and other departmentsWhat we\’re looking for: Strong communication and problem solving skills A proactive and customer focused attitude Ability to work in a fast-paced environment Previous customer service experience is a plus, but not essentialWhat\’s on offer: £13.30 per hour, paid weekly Full training provided Supportive team environment Central Redhill location, easily accessible by public transport Contract: 3 months, with potential for extension Hours: Full-time, Monday to FridayIf you enjoy helping people and want to gain valuable experience in a dynamic role, we\’d love to hear from you. Refer a friend and earn up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15215
Customer Service Advisors employer: Lloyd Recruitment - Epsom
Contact Detail:
Lloyd Recruitment - Epsom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisors
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, and be ready to share your thought process during the interview. It shows you're proactive and prepared!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This not only shows your interest but also helps you figure out if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from enthusiastic candidates who are eager to join our friendly team in Redhill.
We think you need these skills to ace Customer Service Advisors
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping people and making their day better.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or situations where you've solved problems effectively – it’ll make you stand out!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lloyd Recruitment - Epsom
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with handling enquiries via phone, email, and chat. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've resolved customer issues in the past, even if it's from a different job. This will demonstrate your problem-solving skills effectively.
✨Emphasise Your Team Spirit
The job requires collaboration with team members and other departments. Be ready to discuss times when you've worked well in a team. Highlighting your ability to work in a fast-paced environment while supporting your colleagues will make you stand out.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture or training processes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.