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For Companies At a Glance
- Tasks: Serve customers and manage stock in a dynamic parts department.
- Company: Join Lloyd Motor Group, a leading family-run car retailer in the UK.
- Benefits: Enjoy 30 days holiday, healthcare cash plan, and employee discounts.
- Why this job: Be part of a team that values exceptional service and personal growth.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
- Other info: Opportunities for training and career advancement in a supportive environment.
The predicted salary is between 17100 - 20000 £ per year.
Parts Advisor – Lloyd Motor Group
Join Lloyd Motor Group, one of the UK\’s largest family‑run car retailer groups, as a Parts Advisor at our Houghton‑Le‑Spring Service Centre. Lloyd Motor Group has 40 retailers across Northern England and Southern Scotland, representing brands such as BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda, and BMW Motorrad.
Salary: Basic salary with on‑target earnings of £28,580 per year
Hours: 40 hours per week
Role Responsibilities
- Serve and issue stock to internal and external customers, ensuring parts department standards are met.
- Receive, correctly identify and warehouse incoming stock, and advise management if stock is low.
- Maintain best practice housekeeping standards for both stores and the retail section of the Parts Department.
- Promote and practice Parts Management policies when speaking to customers.
- Participate in the annual formal stock check.
Ideal Candidates
- Experience as a Parts Advisor within the motor industry.
- Excellent interpersonal and communication skills.
- Self‑motivated and IT literate.
- Strong numerical head and familiarity with codes.
- Ability to build trade business and manage online e‑Bay sales.
- Knowledge of EVHC processes.
Company Benefits
- 30 days holiday a year (inclusive of Bank Holidays) and an extra day off on your birthday.
- Healthcare cash plan.
- Employee vehicle‑discount schemes.
- Highstreet discounts.
- Cycle‑to‑work scheme.
- Eyecare vouchers.
- Free flu jabs.
- Pension scheme.
- Life Cover.
- Internal and manufacturer training.
- Staff referral scheme.
About Lloyd Motor Group
Founded in 1976, Lloyd Motor Group is one of the UK\’s largest family‑run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands such as BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we are built on exceptional customer service delivered with a professional yet personal touch. We value our people and empower them to grow while making a real difference.
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Parts Advisor employer: Lloyd Motor Group
Contact Detail:
Lloyd Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the motor industry, especially those who work at Lloyd Motor Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of parts management and the brands Lloyd represents. Show us you’re passionate about the role and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Parts Advisor, you'll need to interact with customers and colleagues. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your experience in the motor industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for Lloyd Motor Group. Don’t forget to mention your passion for customer service and the automotive industry.
Show Off Your Skills: In your application, be sure to highlight your IT literacy and numerical skills. If you've got experience with eBay sales or EVHC processes, let us know! We love candidates who can bring something extra to the table.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at Lloyd Motor Group!
How to prepare for a job interview at Lloyd Motor Group
✨Know Your Parts
Familiarise yourself with the parts and services offered by Lloyd Motor Group. Brush up on the brands they represent, like BMW and Land Rover, and understand their specific parts needs. This will show your enthusiasm and knowledge during the interview.
✨Show Off Your Communication Skills
As a Parts Advisor, you'll need to interact with both customers and colleagues. Practice clear and confident communication. Think of examples where you've successfully resolved customer queries or worked as part of a team, and be ready to share those stories.
✨Demonstrate Your IT Savvy
Since the role requires being IT literate, make sure you’re comfortable discussing any relevant software or systems you've used in previous jobs. If you have experience with online sales platforms like eBay, highlight that too!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the Parts Department. This shows you're genuinely interested in the role and want to contribute positively.
