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Act as the primary contact for customer inquiries, order updates, and delivery timelines.
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Accurately process client orders, ensuring all requirements are met efficiently.
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Coordinate with internal teams to resolve any issues and minimise delays.
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Keep clients informed on order progress, managing expectations and providing updates on any changes.
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Build and maintain strong relationships with clients by ensuring smooth order flow and delivering excellent service.
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Confident, professional communication skills with a strong focus on client service.
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Previous experience in a phone-based or customer-facing role.
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Strong organisational skills and the ability to manage multiple tasks at once.
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Experience in order processing with attention to detail and accuracy.
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Ability to maintain proactive, transparent communication with clients throughout the process.
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A supportive and collaborative work environment.
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Opportunities for professional growth in a niche, fast-growing business.
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Free on-site parking and a competitive salary package
Contact Detail:
Lloyd Limited Recruiting Team