Account Manager - BMS Maintenance in London
Account Manager - BMS Maintenance

Account Manager - BMS Maintenance in London

London Full-Time 35000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and ensure exceptional service in Building Management Systems.
  • Company: Lloret Control Systems Ltd, a leader in advanced BMS solutions.
  • Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
  • Other info: Regular travel to London sites and opportunities for professional development.
  • Why this job: Build strong client relationships and drive business growth in a thriving industry.
  • Qualifications: 2+ years in account management and BMS experience required.

The predicted salary is between 35000 - 45000 £ per year.

Lloret Control Systems Ltd is a leading specialist in the design, manufacture, installation, commissioning, and maintenance of advanced Building Management System (BMS) controls, delivering projects across a wide range of commercial and industrial environments.

We’re looking for an Account Manager to manage Lloret maintenance PPM contract base including the addition of manned sites with potentially additional large contracts in future months. The candidate will be the liaison between Lloret and our clients, building on existing, and creating new, strong relationships. The role is client facing and customer focused, we are looking for a personable account manager dedicated to providing exceptional customer service. This role will be based in our head office in Coulsdon but with regular travel to client sites which are predominantly in the centre of London.

Key Responsibilities

  • Contract retention, including negotiating and issuing contract renewal proposals
  • Business growth with existing and new contracts and clients
  • Providing quotations for additional works
  • Resolving client queries
  • Identifying opportunities for upgrades and enhancements
  • Responding to clients in a timely manner
  • Customer Service – provide support to the clients when required, carry out regular site visits to get feedback on our service, answer questions and resolve issues in a timely manner, and offer guidance on products and services where required

The Candidate

  • Minimum 2 years relevant experience required
  • Building Management System industry experience is required
  • Strong written and verbal communication and planning skills
  • Organisational skills and attention to detail are a key requirement
  • Experience in all Microsoft Office Apps is essential
  • Flexibility to attend meetings and various locations

Account Manager - BMS Maintenance in London employer: Lloret

Lloret Control Systems Ltd is an exceptional employer, offering a dynamic work environment where innovation meets customer service excellence. With a strong focus on employee development and a culture that values collaboration, team members are encouraged to grow their skills while working on impactful projects in the heart of London. The company provides competitive benefits and fosters a supportive atmosphere, making it an ideal place for those seeking a rewarding career in the Building Management System industry.
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Contact Detail:

Lloret Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - BMS Maintenance in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the BMS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research Lloret Control Systems Ltd and understand their projects and values. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Show off your customer service skills! Be ready to share examples of how you've built strong client relationships in the past. This is key for an Account Manager, so make sure to highlight your experience.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team at Lloret.

We think you need these skills to ace Account Manager - BMS Maintenance in London

Account Management
Building Management System (BMS) Knowledge
Customer Service
Contract Negotiation
Business Development
Quotation Preparation
Client Relationship Management
Problem Resolution
Communication Skills
Organisational Skills
Attention to Detail
Microsoft Office Proficiency
Flexibility
Site Visit Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in the Building Management System industry and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're passionate about customer service and account management. We love seeing candidates who are genuinely excited about the role.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality come through. We appreciate authenticity!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Lloret

✨Know Your BMS Basics

Make sure you brush up on your knowledge of Building Management Systems. Understand the key components and how they work together. This will not only help you answer technical questions but also show your genuine interest in the industry.

✨Showcase Your Communication Skills

As an Account Manager, you'll be the bridge between Lloret and clients. Prepare examples of how you've successfully communicated with clients in the past, especially in resolving issues or negotiating contracts. This will highlight your customer service focus.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific client situations. Think about times when you've had to manage client expectations or resolve conflicts. Practising these scenarios can help you articulate your problem-solving skills effectively.

✨Demonstrate Your Organisational Skills

Since the role requires strong organisational abilities, come prepared with examples of how you've managed multiple projects or contracts simultaneously. Discuss any tools or methods you use to stay organised and ensure timely responses to clients.

Account Manager - BMS Maintenance in London
Lloret
Location: London

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