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- Tasks: Manage client accounts and ensure exceptional service in Building Management Systems.
- Company: Lloret Control Systems Ltd, a leader in advanced BMS solutions.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Regular travel to London sites and opportunities for professional development.
- Why this job: Build strong client relationships and drive business growth in a thriving industry.
- Qualifications: 2+ years in account management and BMS experience required.
The predicted salary is between 40000 - 50000 £ per year.
Lloret Control Systems Ltd is a leading specialist in the design, manufacture, installation, commissioning, and maintenance of advanced Building Management System (BMS) controls, delivering projects across a wide range of commercial and industrial environments.
We’re looking for an Account Manager to manage Lloret maintenance PPM contract base including the addition of manned sites with potentially additional large contracts in future months. The candidate will be the liaison between Lloret and our clients, building on existing, and creating new, strong relationships. The role is client facing and customer focused, we are looking for a personable account manager dedicated to providing exceptional customer service. This role will be based in our head office in Coulsdon but with regular travel to client sites which are predominantly in the centre of London.
Key Responsibilities
- Contract retention, including negotiating and issuing contract renewal proposals
- Business growth with existing and new contracts and clients
- Providing quotations for additional works
- Resolving client queries
- Identifying opportunities for upgrades and enhancements
- Responding to clients in a timely manner
- Customer Service – provide support to the clients when required, carry out regular site visits to get feedback on our service, answer questions and resolve issues in a timely manner, and offer guidance on products and services where required
The Candidate
- Minimum 2 years relevant experience required
- Building Management System industry experience is required
- Strong written and verbal communication and planning skills
- Organisational skills and attention to detail are a key requirement
- Experience in all Microsoft Office Apps is essential
- Flexibility to attend meetings and various locations
Account Manager - BMS Maintenance in Coulsdon employer: Lloret
Contact Detail:
Lloret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - BMS Maintenance in Coulsdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the BMS industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Lloret Control Systems Ltd thoroughly. Understand their projects, values, and client base. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role's requirements, especially in customer service and contract management. We want to hear how you can build strong relationships and drive business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Lloret Control Systems Ltd.
We think you need these skills to ace Account Manager - BMS Maintenance in Coulsdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in the Building Management System industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're passionate about this role. Don’t forget to mention your customer service skills and how you’ve built strong client relationships in the past.
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your attention to detail and organisational skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lloret
✨Know Your BMS Basics
Make sure you brush up on your knowledge of Building Management Systems. Understand the key components and how they work together. This will not only help you answer technical questions but also show your genuine interest in the industry.
✨Showcase Your Communication Skills
As an Account Manager, you'll be the bridge between Lloret and clients. Prepare examples of how you've successfully communicated with clients in the past, especially in resolving issues or negotiating contracts. This will highlight your customer service focus.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific client situations. Think about potential challenges you might face in this role and prepare your responses. This shows that you're proactive and ready to tackle any issues head-on.
✨Demonstrate Your Organisational Skills
With regular travel and multiple contracts to manage, organisation is key. Be ready to discuss how you prioritise tasks and manage your time effectively. Sharing a specific example of a project you managed successfully can really make you stand out.