At a Glance
- Tasks: Manage client accounts and lead exciting projects from start to finish.
- Company: Dynamic agency focused on commerce and retail media for top FMCG brands.
- Benefits: Competitive salary, 25 days leave, hybrid working, and enhanced parental leave.
- Other info: Opportunity to shape agency culture and grow your career.
- Why this job: Build real relationships and make a difference in a supportive team environment.
- Qualifications: 2+ years in an agency, account management experience preferred but not essential.
The predicted salary is between 35000 - 45000 € per year.
We're looking for an Account Manager ready to step into a genuinely hands-on role where your contribution will be felt from day one. You'll be the person clients trust and the one the team turns to. You'll work across commerce and retail media projects for FMCG brands, managing multiple workstreams with confidence and care. This isn't a support role. You'll have real responsibility, real relationships, and room to grow into whatever this agency needs you to become.
What you'll be doing:
- Owning the day-to-day running of your accounts and leading small-to-medium projects end-to-end
- Acting as the primary client contact and building trusted, long-term relationships
- Leading key client meetings: status calls, briefings, creative reviews, and strategic presentations
- Turning client briefs into clear, well-structured internal briefs that set the team up to do their best work
- Managing the commercial health of your projects: estimates, budgets, POs, and billing
- Ensuring everything that goes out the door is on time, on brief, and to the highest standard
- Staying sharp on client business, category trends, and the competitive landscape
What we're looking for:
- Experience: 2+ years in an agency environment
- 1+ years as an Account Manager preferred but not essential
- Shopper marketing experience is a plus
- A track record of delivering commerce, retail media, or integrated campaigns for consumer or FMCG brands
- Comfortable with the financial side of account management: budgets, estimates, invoices, and POs
The person:
- Warm, straight-talking, and genuinely great with people, clients and colleagues alike
- Organised without being rigid, calm under pressure without being passive
- You care about the details but don't lose sight of the bigger picture
- Proactive: you spot things before they become problems and help find solutions
- Excited by the idea of building something from the ground up
Why LLOOK:
- Help shape the culture, the way of working, and the kind of agency we become
- Work with major FMCG brands on commerce challenges that matter
- A team that will back your development and want you to grow
- 25 days annual leave + bank holidays + your birthday + Christmas closure
- Additional annual leave after 5 years
- Enhanced parental leave
- Hybrid working, London
- Competitive salary
Account Manager employer: llook Commerce Studio
At LLOOK, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where your contributions are valued from day one. As an Account Manager, you'll have the opportunity to build meaningful relationships with major FMCG brands while enjoying a supportive environment that prioritises your professional growth, offers generous leave policies, and embraces hybrid working in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream Account Manager role!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, especially in the FMCG space. Be ready to discuss how you can manage multiple workstreams and build those long-term relationships they’re after. Show them you’re the warm, straight-talking person they need!
✨Tip Number 3
Practice your pitch! You’ll want to turn client briefs into clear internal briefs, so get comfortable explaining your thought process. Role-play with a friend or in front of the mirror until you can confidently present your ideas.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in managing budgets and delivering integrated campaigns, and let’s get you in for a chat!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and genuine. Remember, we’re looking for someone who’s great with people, so show us how you connect with others.
Tailor Your Application:Make sure to tailor your application to the Account Manager role. Highlight your experience in managing accounts and projects, especially in commerce and retail media. We love seeing how your background aligns with what we do, so be specific!
Be Clear and Concise:We appreciate clarity, so keep your application well-structured and to the point. Use bullet points if it helps, and make sure to address the key responsibilities mentioned in the job description. This will help us see how you can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at llook Commerce Studio
✨Know Your Accounts Inside Out
Before the interview, make sure you research the company’s key clients and their recent campaigns. Being able to discuss specific projects and how they align with the role will show that you're genuinely interested and prepared.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with clients in the past. Highlight your warm, straight-talking approach and how it has helped you manage accounts effectively. This is crucial for an Account Manager role!
✨Be Ready to Discuss Financials
Brush up on your knowledge of budgets, estimates, and invoicing. Be prepared to discuss how you've managed the financial aspects of previous projects, as this is a key part of the role. Confidence here will set you apart.
✨Demonstrate Proactivity and Problem-Solving
Think of instances where you spotted potential issues before they escalated and how you resolved them. Showing that you can be proactive and solution-oriented will resonate well with the interviewers looking for someone who can take charge.
