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- Tasks: Support clients with complex needs, managing your own schedule and caseload.
- Company: Join Llamau, a leading charity focused on supporting vulnerable individuals in the community.
- Benefits: Enjoy up to 41 days holiday, enhanced pension, and access to wellbeing services.
- Why this job: Make a real difference while developing skills in a supportive, diverse environment.
- Qualifications: Experience in support work or housing, with a full UK driving license required.
- Other info: Opportunities for career progression and extensive online training available.
The predicted salary is between 24000 - 36000 £ per year.
Pre & Post Support Worker Caerphilly, Caerphilly
Location: Caerphilly, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 3cf8e9d8799f
Job Views: 7
Posted: 24.08.2025
Expiry Date: 08.10.2025
Job Description:
Role overview:
- Manage a caseload of clients across the area, working autonomously and managing your own schedule.
- Work from home, the office, and out in the community to achieve positive outcomes tailored to each individual\’s needs.
- Support individuals with complex needs such as housing crisis, substance misuse, mental health, ACEs, and offending behaviour.
- Develop understanding of ACEs and work with a trauma-informed approach in a physiologically informed environment.
- Build relationships and collaborate with local agencies including local authority, charities, education providers, probation, social services, and housing.
Requirements:
- Ability to engage and build relationships.
- Understanding of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
- Resilient, forward-thinking, and able to overcome barriers.
- Calm and composed in challenging situations.
- Experience in support work or housing, with knowledge of housing options, law, and benefits.
- Full UK driving license and access to a car.
Benefits:
- Opportunities for career progression, with senior leaders having advanced from entry roles.
- Competitive benefits including up to 41 days holiday (including bank holidays).
- Enhanced pension scheme with 10% contributions.
- Access to wellbeing and counselling services.
- Opportunities to diversify skills across various services including domestic violence, employment support, and training.
- Extensive online training platform and specialized training in areas like substance misuse, housing law, and ACEs.
On Call: Part of the first-tier on-call rota, providing support via telephone and in person. Support Workers may need to cover shifts or attend out-of-hours projects. Additional payment of £96 for on-call duties. Any voluntary or relief shifts are paid at relief rates.
Llamau promotes equality and diversity and encourages applications from all protected characteristic groups. Appointments are made on merit.
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Pre & Post Support Worker Caerphilly employer: Llamau Ltd
Contact Detail:
Llamau Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre & Post Support Worker Caerphilly
✨Tip Number 1
Familiarise yourself with the local agencies and organisations in Caerphilly that deal with homelessness, substance misuse, and mental health. Building connections with these groups can help you understand the community's needs better and demonstrate your commitment to supporting individuals.
✨Tip Number 2
Showcase your understanding of trauma-informed care during any discussions or interviews. Be prepared to share examples of how you've applied this approach in previous roles, as it will highlight your suitability for working with clients who have complex needs.
✨Tip Number 3
Prepare to discuss your experience in managing a caseload and how you prioritise tasks effectively. This role requires autonomy, so demonstrating your organisational skills and ability to work independently will be crucial.
✨Tip Number 4
Be ready to talk about your resilience and problem-solving skills. The role may involve challenging situations, so sharing specific instances where you've successfully navigated difficulties will show that you're equipped to handle the demands of the job.
We think you need these skills to ace Pre & Post Support Worker Caerphilly
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Pre & Post Support Worker position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: Emphasise any previous experience in support work, particularly with complex needs such as homelessness or substance misuse. Use specific examples to demonstrate your skills in building relationships and overcoming challenges.
Showcase Your Skills: Mention your understanding of trauma-informed approaches and how you can apply this in practice. Highlight your resilience and ability to remain calm in challenging situations, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for supporting individuals with complex needs. Make sure to express your commitment to equality and diversity, aligning with the company's values.
How to prepare for a job interview at Llamau Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Pre & Post Support Worker. Be prepared to discuss how your experience aligns with managing a caseload and working autonomously.
✨Showcase Your Relationship-Building Skills
This role requires strong relationship-building abilities. Think of examples from your past experiences where you've successfully engaged with clients or collaborated with local agencies, and be ready to share these during the interview.
✨Demonstrate Resilience
Given the challenging nature of the work, it's important to convey your resilience and ability to remain calm under pressure. Prepare to discuss specific situations where you've overcome barriers or handled difficult circumstances effectively.
✨Familiarise Yourself with Relevant Issues
Brush up on topics such as homelessness, substance misuse, and trauma-informed care. Being knowledgeable about these issues will not only help you answer questions confidently but also show your commitment to understanding the needs of the clients you'll be supporting.
