At a Glance
- Tasks: Assist customers with expert advice and drive sales in a fast-paced retail environment.
- Company: Join LKQ UK and Ireland, where people come first and teamwork thrives.
- Benefits: Competitive salary, enhanced leave, career growth, and exclusive discounts.
- Other info: Flexible working options and genuine opportunities for progression.
- Why this job: Be part of a passionate team and make a real impact in the automotive industry.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 18900 - 23100 £ per year.
As a Retail Assistant at LKQ UK and Ireland you’ll be the first point of contact for our customers, offering expert advice to help them find the right parts and products. You’ll play a key role in driving sales, building strong customer relationships, and delivering excellent service every day. If you’re passionate about automotive, great with people, and thrive in a fast-paced environment, this is the role for you.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
- Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
- Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
- Utilising relevant business data to understand the opportunities across all customer bands and product groups.
Skills and Experience:
- Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Weekend Retail Assistant in Portsmouth employer: LKQ
Scrivens Opticians & Hearing Care is an exceptional employer that prioritises employee development and a supportive work culture. With a strong focus on customer service and business growth, team members are encouraged to enhance their skills while making a meaningful impact in the community. Located in a vibrant area, employees enjoy unique advantages such as flexible working hours and opportunities for career advancement within a well-respected organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Retail Assistant in Portsmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including LKQ, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Weekend Retail Assistant in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like LKQ that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at LKQ will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about LKQ and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at LKQ
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at LKQ, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at LKQ!
