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- Tasks: Handle inbound parts requests and provide sales quotations on our bespoke platform.
- Company: Join LKQ SYNETIQ, a leader in sustainable automotive parts.
- Benefits: Enjoy competitive salary, ongoing training, and employee discounts.
- Why this job: Make a difference in the automotive industry while developing your sales skills.
- Qualifications: Strong communication and customer service skills; sales experience preferred.
- Other info: Dynamic team environment with opportunities for professional growth.
The predicted salary is between 28800 - 42000 £ per year.
Our team at Gloucester is seeking a candidate with excellent customer service skills and prior knowledge of the sales process to handle inbound parts requests, provide sales quotations on our bespoke platform, and maintain exceptional service levels.
Responsibilities include:
- Identifying suitable parts from our in-house database
- Quoting and selling parts into the B2B market via our online portal
- Responding to customer inquiries in a professional manner
- Resolving any issues that may arise
Key Areas of The Role:
- To provide sales quotations on SYNETIQ bespoke system
- To answer/respond to incoming messages on the parts portal
- Provide good customer satisfaction in relation to all customer matters
- Engage with other departments to ensure parts arrive to the customer within the agreed SLAs
- To ensure that all customer invoicing is carried out in a timely manner
Skills:
- Strong communication skills
- Excellent sales ability
- Customer service oriented
- Ability to multitask and prioritise
- Proficiency with computer systems and webchat platforms
- Previous experience in sales or customer service preferred
- Knowledge of automotive parts would be advantageous
What we offer:
- Ongoing training and professional development
- Uniform and PPE provided
- Free onsite parking
- Benefithub (World's largest selection of Employee Discounts and Lifestyle Benefits)
- Telus Health Discounted Car parts and non-auction vehicles
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choice
- Day shift, Monday to Friday 08.30am – 5pm
- Competitive basic salary
- 28 days holiday including Bank Holidays
- Pension plan with 3.5% employer contribution
This role is subject to a satisfactory DBS, Finance, Right to work and reference checks.
About LKQ SYNETIQ:
Formed in 2025, LKQ SYNETIQ is a joint venture between LKQ Europe and SYNETIQ Ltd and represents a significant investment in building a sustainable circular economy for automotive parts. Combining SYNETIQ's dismantling and remanufacturing expertise with LKQ's unrivalled distribution network, logistics infrastructure and automotive aftermarket customer base, the vision for LKQ SYNETIQ is to transform the availability and accessibility of recycled parts across Europe. By unifying new, recycled and remanufactured parts under one catalogue, LKQ SYNETIQ is set to provide a game-changing solution for repairers seeking affordable, sustainable repair options while remaining compliant with rapidly evolving EU environmental regulations.
Sales & Service Executive in Gloucester employer: LKQ SYNETIQ
Contact Detail:
LKQ SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Executive in Gloucester
✨Tip Number 1
Get to know the company inside out! Research LKQ SYNETIQ and understand their mission in the automotive parts industry. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your sales pitch! Since the role involves quoting and selling parts, be ready to demonstrate your sales ability. Role-play with a friend or use our resources to sharpen your skills before the big day.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've handled customer inquiries or resolved issues in the past. This will highlight your ability to maintain exceptional service levels, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team at Gloucester.
We think you need these skills to ace Sales & Service Executive in Gloucester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that demonstrate your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your sales experience and any knowledge of automotive parts to catch our eye.
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and approachability. We’re looking for someone who can engage with customers in a friendly manner, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at LKQ SYNETIQ
✨Know Your Stuff
Familiarise yourself with the sales process and customer service principles. Brush up on automotive parts knowledge, as it could give you an edge in discussions. The more you know, the more confident you'll feel!
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about your past experiences and how they relate to the role. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly.
✨Showcase Your Communication Skills
During the interview, demonstrate your strong communication skills by being clear and concise. Listen actively to the interviewer and respond thoughtfully. Remember, it's not just about what you say, but how you say it!
✨Engage and Ask Questions
Prepare some insightful questions about the company and the role. This shows your genuine interest and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.