Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, coach staff, and ensure outstanding customer service at our trade counter.
- Company: Join LKQ Euro Car Parts, a leading distributor with over 9,000 colleagues across the UK and Ireland.
- Benefits: Enjoy competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Make a real impact in a people-first culture with genuine career growth opportunities.
- Qualifications: Strong communication skills, high energy, and a passion for delivering excellent customer service.
- Other info: Flexible working options to support your lifestyle and a commitment to employee development.
The predicted salary is between 28800 - 43200 £ per year.
Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. Our key focus is on our colleagues; we recognise that our people are our greatest asset. We currently employ over 9,000 colleagues across various sectors, and developing our people is part of our core values at LKQ Euro Car Parts.
Job Overview: Join LKQ UK & Ireland as a Trade Counter Supervisor and lead a dynamic team committed to delivering first-class support. You will play a vital role in coaching staff, improving processes, and ensuring our customers receive outstanding service every time. If you are a natural leader with a passion for people and performance, this is your chance to make a real impact.
What we offer:
- Competitive Salary: We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays): Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth: Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind: Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme: Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts: Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks: Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme: Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts: Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Responsible for retail operations, resources, and customer service within the branch.
- Line management responsibility for the Weekend Retail Assistant, leading, coaching, and developing a multi-skilled team.
- Holding regular colleague reviews to strengthen engagement and support development.
- Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures.
- Ensuring all areas of the retail counter conform to health and safety legislation.
- Maintaining compliance with branch standards to achieve operational excellence.
- Leading a retail team with a customer-first attitude, ensuring that customer service is at the heart of everything.
- Adhering to returns, credits, and warranty processes to enhance customer experience.
- Maintaining shelf availability through accurate completion of stock movement processes.
- Working collaboratively with the operations and sales teams to maximise customer opportunity.
- Ensuring the branch is set up for growth through best-in-class retail stores and exceptional SLAs.
- Ensuring retail operations are compliant with financial audits.
Skills and Experience:
- Great communication skills to develop customer relationships and drive connectivity.
- High levels of focus, energy, and drive.
- Flexibility of day-to-day tasks to best support the branch with strategic thinking.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Trade Counter Supervisor in Glasgow employer: LKQ Group (UK) Ltd
Contact Detail:
LKQ Group (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Supervisor in Glasgow
✨Tip Number 1
Familiarise yourself with LKQ Euro Car Parts' values and culture. Understanding their commitment to employee development and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully coached and developed a team, as this is a key responsibility for the Trade Counter Supervisor position.
✨Tip Number 3
Demonstrate your knowledge of retail operations and customer service excellence. Research common challenges in the industry and think about how you would address them, showcasing your problem-solving skills.
✨Tip Number 4
Network with current or former employees of LKQ Euro Car Parts. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Trade Counter Supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trade Counter Supervisor role. Focus on leadership, customer service, and operational efficiency to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and performance. Mention specific examples of how you've successfully led teams or improved processes in previous roles, and express your enthusiasm for working at LKQ Euro Car Parts.
Highlight Key Skills: In your application, emphasise your communication skills, energy, and ability to drive customer connectivity. These are crucial for the Trade Counter Supervisor position, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at LKQ Group (UK) Ltd
✨Show Your Leadership Skills
As a Trade Counter Supervisor, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on coaching and developing staff to enhance performance.
✨Understand Customer Service Excellence
LKQ Euro Car Parts places a strong emphasis on customer service. Be ready to discuss your approach to delivering outstanding service and how you would instil a customer-first mindset within your team.
✨Familiarise Yourself with Health and Safety Standards
Since compliance with health and safety legislation is a key responsibility, brush up on relevant regulations. Be prepared to explain how you would ensure your branch adheres to these standards while maintaining operational efficiency.
✨Highlight Your Communication Skills
Effective communication is vital for this role. Think of instances where your communication skills have helped build relationships or resolve conflicts, and be ready to share these during the interview.
