At a Glance
- Tasks: Support branch operations, deliver products, and provide excellent customer service.
- Company: Join a dynamic team at LKQ, where every day is unique.
- Benefits: Competitive salary, enhanced leave, career growth, and exclusive discounts.
- Other info: Full training provided in a supportive team environment.
- Why this job: Make a real difference for customers while enjoying a varied, active role.
- Qualifications: Positive attitude, strong communication skills, and a full UK driving licence preferred.
The predicted salary is between 18900 - 23100 £ per year.
Keep our branch moving. Deliver outstanding service. Make a difference every day. Are you someone who enjoys being on the move, takes pride in delivering excellent customer service and likes working as part of a close-knit team? We're looking for a Branch Assistant to join our busy branch, where no two days are the same. This is a varied, hands-on role combining customer deliveries, warehouse operations and branch support to help us provide an exceptional experience for our customers.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Delivering outstanding customer service by delivering products safely, accurately and on time, ensuring every customer receives excellent service.
- Building positive relationships with customers and representing the business professionally at every opportunity.
- Supporting Click & Collect customers and assisting at the trade counter when needed.
- Helping resolve customer queries and contributing to a positive customer experience.
- Supporting warehouse operations by picking, packing and preparing customer orders accurately and efficiently.
- Assisting with goods receiving, stock movements and dispatch activities.
- Maintaining excellent stock accuracy through daily stock checks and inventory procedures.
- Supporting stock takes and ensuring products are stored safely and correctly.
- Helping maintain excellent shelf availability and warehouse organisation.
- Carrying out daily vehicle safety checks before every journey and ensuring company vehicles remain clean, roadworthy and compliant with company standards.
- Using delivery technology, including ePOD systems and handheld devices, accurately and effectively.
- Driving safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.
- Following all Health & Safety procedures within the branch, warehouse and during deliveries.
- Handling stock safely to minimise damage and maintain quality standards.
- Completing mandatory training and compliance activities.
- Supporting branch audits, operational controls and governance requirements.
- Attending daily team briefings and contributing ideas to improve branch performance.
- Working collaboratively with colleagues across the branch to achieve shared goals.
- Supporting continuous improvement by helping deliver operational and customer service targets.
- Developing your skills through ongoing learning and training, becoming a valued multi-skilled member of the team.
Skills and Experience:
We're looking for someone with a positive attitude, great work ethic and a passion for delivering excellent customer service. You'll ideally have:
- Previous experience in a delivery driving, warehouse, logistics or branch support role.
- A full, clean UK driving licence.
- Strong communication and customer service skills.
- The ability to work efficiently in a busy, fast-paced environment.
- Good organisational skills and attention to detail.
- An understanding of safe working practices and Health & Safety.
- Basic IT skills and confidence using handheld devices or warehouse systems.
- A flexible, reliable and team-focused approach.
- Experience within the automotive, retail or logistics sector would be an advantage, as would knowledge of stock control, warehouse operations, vehicle compliance or ePOD technology—but these aren't essential, as full training will be provided.
Why Work for LKQ:
We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches. When you join us, you'll enjoy:
- A varied, active role where no two days are the same.
- Full training and ongoing development opportunities.
- A supportive, friendly team environment.
- Opportunities to develop new skills and progress your career.
- The chance to make a real difference to customers every day.
Ready to join the team? If you're reliable, customer-focused and enjoy working in a fast-paced environment where every day brings something different, we'd love to hear from you. Apply today and become an important part of a team that's committed to delivering exceptional service, every single day.
Warehouse Assistant in Stockton-on-Tees employer: LKQ Europe
At LKQ UK & Ireland, we pride ourselves on being an exceptional employer that prioritises our people. As a Duty Manager, you'll benefit from competitive salaries, enhanced annual leave, and exciting career growth opportunities within a supportive work culture that values work-life balance and personal development. Join us in a dynamic environment where your leadership skills will thrive, and enjoy exclusive perks like gym discounts and comprehensive healthcare benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Assistant in Stockton-on-Tees
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to LKQ Europe. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at LKQ Europe. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Assistant in Stockton-on-Tees
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at LKQ Europe.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at LKQ Europe.
How to prepare for a job interview at LKQ Europe
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
