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- Tasks: Manage customer accounts and deliver top-notch service while driving sales growth.
- Company: Join LKQ Leisure and Marine, a people-first organisation focused on customer satisfaction.
- Benefits: Enjoy flexible working, 25 days annual leave, staff discounts, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your passion and commitment to excellence.
- Qualifications: Customer-focused mindset, strong planning skills, and proficiency in Microsoft Excel and PowerPoint required.
- Other info: Participate in training events and promote LKQ values as an ambassador.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
As an Account Manager for LKQ Leisure and Marine, you will be specifically accountable for delivering exceptional customer service across our business network's existing and potential customer base, while maximising profitability. As an industry expert, you will be responsible for building and maintaining strong customer relationships in your targeted territory.
We are a people-first organisation for our colleagues; the customer is at the heart of everything we do, and in turn, we put our colleagues at the forefront of our business. We are happy to talk about flexible working options and are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best, and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities- Deliver LKQ Leisure and Marine's propositions to grow sales across all product categories.
- Creating strong leads and opportunities for all of LKQ Leisure and Marine channels, ensuring compliance across all marketing and promotional activity internally and externally.
- Identifying and developing existing, lapsed, and new business opportunities within specific geographical areas.
- Conducting customer account reviews on a regular basis, with a focus on monthly spend, margin, credits, terms, maximising key product group opportunities and potential spend.
- Develop positive and professional working relationships with key internal stakeholders while maintaining a comprehensive understanding of the L&M aftermarket.
- Participate in regional business specific customer events.
- Attend national and local training events.
- Visibly promote LKQ group values and act as an ambassador for the organisation.
- Having a customer-focused mindset ensuring the customer is at the heart of everything we do.
- Ability to work to deadlines.
- Have a 'right first time' and committed attitude.
- Proven effective planning and organisational skills.
- Self-critical and challenging of the status quo.
- Proficient working knowledge of Microsoft Excel and PowerPoint.
- Proven effective communication skills, a confident cross-functional communicator with the ability to influence.
- Pension.
- 25 days annual leave.
- Hapi benefits retail discount.
- Staff discount.
- Genuine career progression.
- Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support.
Regional Account Manager employer: LKQ Europe
Contact Detail:
LKQ Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Manager
✨Tip Number 1
Familiarise yourself with LKQ Leisure and Marine's product offerings and customer service philosophy. Understanding their values and how they prioritise customer satisfaction will help you align your approach during interviews.
✨Tip Number 2
Network within the industry by attending relevant events or joining online forums. Building connections with current or former employees can provide valuable insights into the company culture and expectations for the Regional Account Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built and maintained customer relationships in previous roles. Highlighting your experience in developing leads and maximising sales will demonstrate your suitability for the position.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel and PowerPoint by being ready to discuss how you've used these tools to analyse data or present information effectively in past roles. This will reinforce your capability to handle the responsibilities of the job.
We think you need these skills to ace Regional Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Regional Account Manager. Focus on customer service achievements, sales growth, and relationship-building examples.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build strong relationships. Mention specific experiences that demonstrate your success in similar roles and how you can contribute to LKQ Leisure and Marine.
Highlight Relevant Skills: In your application, emphasise your planning and organisational skills, as well as your proficiency in Microsoft Excel and PowerPoint. Provide examples of how you've used these skills to achieve results in previous positions.
Showcase Your Customer Focus: Demonstrate your customer-focused mindset by including examples of how you've put customers at the heart of your work. This could be through successful account management or initiatives that improved customer satisfaction.
How to prepare for a job interview at LKQ Europe
✨Showcase Your Customer-Centric Mindset
Since the role emphasises a customer-focused approach, be prepared to share specific examples of how you've successfully prioritised customer needs in your previous roles. Highlight any strategies you've implemented to enhance customer satisfaction.
✨Demonstrate Your Planning and Organisational Skills
The job requires effective planning and organisation. Discuss how you manage your time and resources to meet deadlines. You could mention tools or methods you use to stay organised and ensure tasks are completed efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare scenarios where you've had to identify and develop business opportunities or resolve customer issues, showcasing your proactive approach.
✨Familiarise Yourself with LKQ's Values
As an ambassador for LKQ, it's crucial to understand and align with their values. Research the company culture and be ready to discuss how your personal values resonate with theirs, particularly regarding teamwork and customer service.
