At a Glance
- Tasks: Engage with customers via calls, emails, and in-person to boost sales and enhance their experience.
- Company: Join LKQ Leisure & Marine, the UK's top aftermarket distributor in the marine and caravan sectors.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, and exclusive discounts.
- Why this job: Be part of a dynamic team that values your growth and passion for customer service.
- Qualifications: Previous sales or customer service experience; interest in boating is a plus.
- Other info: Opportunities for career progression across the UK and Europe.
The predicted salary is between 30000 - 42000 £ per year.
Overview
In this role, you will interact directly with customers via emails, phone calls, and in-person contact to answer questions, provide guidance, increase sales, and elevate their experience with our company. You will be expected to keep up to date with all the latest products and promotions to maximise sales opportunities, you will also be required to manage key accounts, actively maintain relationships, and obtain new clients.
LKQ Leisure & Marine are the UK\’s leading aftermarket distributor of parts and accessories to the static & touring caravan, motorhome and marine sectors. The group comprises five brands: LKQ Arleigh (suppliers to the caravan, lodge & holiday home industry), LKQ Nova (trade supplies to the motorhome and specialist vehicle markets), LKQ ASAP Supplies, LKQ Aquafax, and LKQ Midland Chandlers (suppliers to both the inland and offshore marine markets).
Responsibilities
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
- Work on SOP system and handle customers\’ transactions
- Deliver a balanced performance across key business metrics and KPIs in line with business goals
- Collaborate with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer-first culture
- Assist in receiving deliveries and stock management procedures
- Keep the branch clean, tidy, well presented and re-stocked
- Assist the Branch Manager with obtaining and maintaining customer relationships
- Demonstrate a passion for and experience in delivering excellent customer service
- Have previous experience in a sales advisory or customer service role
- Have an interest in boating and/or knowledge of the Marine industry
- Good communication skills
- Knowledge of Microsoft Windows and Office Applications
- Able to plan, prioritise and problem solve
- Knowledge of SOP systems
- Be result-driven and highly motivated by delivering and exceeding targets
- Employment Type: Permanent
- Work Type: Full-time
Qualifications
- Prevous experience in a sales advisor / customer service position
- Interest in boating and/or knowledge of the Marine industry
- Strong communication skills
- Proficiency with Microsoft Windows and Office applications
Benefits
- People First: We value our employees just as much as our customers
- Work-Life Balance: Flexible working options to support your lifestyle
- Career Growth: Genuine opportunities for progression in a thriving industry
- Competitive Salary – We regularly review salaries
- Enhanced Annual Leave – Great work‑life balance
- Exciting Career Growth – Opportunities across the UK & Europe
- Pension Contributions – Contributory pension scheme
- Life Assurance – Financial security for you and your loved ones
- 24/7 Employee Assistance Programme – Confidential support for you and your family
- Exclusive Gym Discounts – Reduced gym memberships
- Comprehensive Healthcare Perks – Online GP, hospital plan, and wellness benefits
- Cycle to Work Scheme – Tax-free bike purchases
- Retail & Staff Discounts – Exclusive savings on brands and products
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Sales Advisor employer: LKQ Corporation
Contact Detail:
LKQ Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research LKQ Leisure & Marine, their brands, and the products they offer. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers a lot, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to answering questions and providing guidance.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the marine industry shine through. We love candidates who are genuinely interested in boating and can connect with our customers on that level.
Tailor Your Experience: Make sure to highlight your previous sales or customer service experience. We want to see how your skills align with what we do at LKQ Leisure & Marine, so be specific about your achievements and how they relate to this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Sales Advisor position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LKQ Corporation
✨Know Your Products
Before the interview, make sure you’re familiar with LKQ Leisure & Marine's products and promotions. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Highlight situations where you resolved issues or went above and beyond to help a customer, as this is crucial for a Sales Advisor role.
✨Demonstrate Your Communication Skills
Practice clear and confident communication. You might be asked to role-play a customer interaction, so think about how you would greet a customer, handle their queries, and provide guidance. Good communication is key in this position!
✨Express Your Passion for the Marine Industry
If you have an interest in boating or knowledge of the marine industry, don’t hold back! Share your enthusiasm during the interview. This passion can set you apart from other candidates and show that you’re a great fit for the team.