Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a General Assistant, supporting customers and ensuring smooth operations.
- Company: LKQ Euro Car Parts is a leader in the automotive aftermarket, serving over 18,000 customers.
- Benefits: Enjoy flexible working, 22 days annual leave, staff discounts, and career progression opportunities.
- Why this job: Be part of a people-first culture that values your growth and prioritises customer satisfaction.
- Qualifications: No specific qualifications required; just bring your passion and energy!
- Other info: Work in a dynamic environment with a focus on safety and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview
As a Retail Operative, your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards, ultimately delivering on our Customer Promise.
What we offer
We are a people-first organisation, putting our colleagues at the heart of everything we do, with the customer at the forefront. We support flexible working options and are committed to a healthy work-life balance. We seek passionate individuals who excel in their roles and support their career development within our business.
Key Responsibilities
- Deliver a safety-first culture with the customer at the core of all activities.
- Work towards achieving a balanced performance across key business metrics and KPIs aligned with business goals.
- Ensure the branch operates efficiently with proper controls to support a customer-first experience.
- Collaborate as part of the Fleet team with a customer-first attitude.
- Maintain a safety-first culture among colleagues at all times.
- Enhance customer experience by improving returns, credits, and warranty processes, creating frictionless retail support.
- Support the retail counter to uphold retail standards and deliver excellent customer service.
- Manage pick to manifest times and meet service level agreements to provide a customer-first service.
- Assist with deliveries when required, ensuring the branch is set up for growth through exceptional service and SLAs.
- Consistently deliver best-in-class service to ensure customer excellence.
- Develop customer relationships through effective communication skills.
- Utilise technology for fleet checks and promote a zero-accident, safety-first culture.
- Maintain high levels of focus, energy, and drive.
- Apply good business acumen in daily operations.
- Support flexibility in daily tasks to best support the branch.
LKQ Euro Car Parts is at the heart of the automotive aftermarket, supplying vehicle parts to over 18,000 customers via a world-class logistics operation in the UK and Ireland. We lead through innovative digital and service offerings, supporting our customers\’ future needs. To start your career with LKQ Euro Car Parts, apply now.
- 22 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression
- Access to a 24-hour Employee Assistance Programme for financial and wellbeing support
#J-18808-Ljbffr
General Assistant employer: LKQ Corporation
Contact Detail:
LKQ Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific products LKQ Euro Car Parts offers. Understanding the parts and services will help you engage more effectively with customers and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Highlighting your ability to communicate effectively and resolve issues will set you apart as a candidate who prioritises the customer experience.
✨Tip Number 3
Emphasise your teamwork abilities when discussing your experiences. The role requires collaboration with the Fleet team, so demonstrating how you've successfully worked in teams before will be beneficial.
✨Tip Number 4
Be prepared to discuss how you would contribute to a safety-first culture. Think of examples from your past experiences where you prioritised safety and efficiency, as this aligns closely with the company's values.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to a customer-first culture in previous roles and how you can bring that to LKQ Euro Car Parts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LKQ Corporation
✨Show Your Customer Focus
Since the role revolves around delivering excellent customer service, be prepared to share examples of how you've prioritised customer needs in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Collaboration
The job requires working closely with colleagues, so emphasise your ability to work as part of a team. Share specific instances where you collaborated effectively with others to achieve a common goal, especially in a retail or operational setting.
✨Emphasise Safety Awareness
Given the importance of a safety-first culture, be ready to discuss how you have contributed to a safe working environment in past positions. Mention any relevant training or practices you follow to ensure safety for yourself and your colleagues.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Familiarise yourself with common retail metrics and be prepared to discuss how you have met or exceeded these in your previous jobs. This shows that you are results-driven and understand the business side of operations.