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For Companies At a Glance
- Tasks: Lead and enhance operations across branches, ensuring top-notch customer service and teamwork.
- Company: Join LKQ, a leader in the automotive parts industry, committed to excellence and employee wellbeing.
- Benefits: Enjoy flexible work options, competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and making a real impact.
- Qualifications: Experience in team leadership, customer management, and change management is essential.
- Other info: Promote a safety-first culture and uphold company values while driving operational success.
The predicted salary is between 36000 - 60000 £ per year.
As a key member of the LKQ UK and Ireland branch management team, the Area Operations Manager is responsible for creating, developing and driving high-performance and operational standards across their branches. These efforts directly support the organisation’s strategic objectives and plans, ensuring that the customer promise is consistently fulfilled.
The Area Operations Manager ensures a seamless customer experience by fostering collaboration, maintaining integrity and exemplifying teamwork. In doing so, they ensure full alignment between sales and operations, contributing to the overall success of the business.
What We Offer
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
- Drive and execute exceptional levels of customer service and operational excellence across the branches.
- Full accountability for the P&L, ensuring that each branch team delivers the operational strategy and maintains variable costs.
- This includes ensuring branches are operating effectively, with the correct controls, measures and inventory management across the area.
- Drives improvement in scorecard metrics through strong local accountability.
- Works with the branch, sales and Regional Management teams to identify areas of business growth.
- Manage the payroll, headcount, distribution and controllable operational contribution targets.
- Drive Retail revenue performance.
- Lead, manage, coach and develop the talent within the branch management teams within their area to ensure strong succession pipelines.
- Ensure the team have the tools and capabilities to execute the business plan and customer promise.
- Drive and ensure collaborative working across operations, retail and sales, in order to optimise productivity and ensure a seamless customer experience.
- Create and sustain an equitable, diverse and inclusive environment where our colleagues can be themselves.
- Responsible for ensuring the workplace is free from discrimination, harassment and bullying.
- Lead the implementation of new processes, systems and standards, whether physical, cultural or behavioural to ensure continuous improvement within the branch network.
- Be a role model and champion our LKQ Values and act with integrity at all times whilst guiding, motivating and leading your team.
- Promote a safety-first culture, ensuring that safety remains a priority at all times.
Skills And Experience
- Experience leading a successful team.
- Ability to work collaboratively across multiple areas.
- Experience actively managing a customer pipeline/customer growth.
- Have strong negotiation and influence skills that are adaptable to both internal and external stakeholders.
- Experience leading change management.
- Demonstrable experience advocating company values.
Why Work for LKQ
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Area Operations Manager employer: LKQ Corporation
Contact Detail:
LKQ Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Familiarise yourself with LKQ's core values and operational standards. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of LKQ, especially those in management roles. They can provide insights into the company culture and expectations for the Area Operations Manager position.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead teams, manage P&L, and drive operational excellence. Tailoring your stories to reflect the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Showcase your adaptability and change management skills. Be ready to discuss how you've successfully implemented new processes or systems in previous roles, as this is crucial for the Area Operations Manager position.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of the Area Operations Manager role. Focus on your leadership skills, operational excellence, and any experience in managing customer service or P&L.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and customer service. Mention specific examples of how you've driven performance in previous roles and how you embody the values of LKQ.
Highlight Relevant Skills: In your application, emphasise skills such as team leadership, change management, and collaboration across departments. These are crucial for the Area Operations Manager position and should be clearly articulated.
Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention how you improved customer satisfaction scores or reduced operational costs in previous roles to demonstrate your impact.
How to prepare for a job interview at LKQ Corporation
✨Understand the Company Values
Before your interview, make sure you are familiar with LKQ's values and how they align with your own. Be prepared to discuss how you can embody these values in your role as an Area Operations Manager.
✨Showcase Your Leadership Experience
Highlight your experience in leading teams and driving operational excellence. Prepare specific examples of how you've successfully managed a team, improved performance metrics, or implemented change management strategies.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on ensuring a seamless customer experience, be ready to share instances where you've prioritised customer needs and how that has positively impacted business outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you've had to negotiate, influence stakeholders, or manage conflicts, and be ready to discuss your approach.
