Information Technology Operations Manager in Northampton

Information Technology Operations Manager

☕ IT Operations Manager – Northampton – £50k to £60k + Benefits – On-site Only ☕

I\’m working with a long-established (200-years-and-counting) UK law firm that’s still got that fresh, forward-thinking spark. They’re looking for an IT Operations Manager to lead their tech operations from the front. This is a permanent, full-time, on-site role in Northampton, Monday to Friday, 9 to 5.

You’ll be managing a team of around seven brilliant IT professionals, keeping systems secure, reliable, and ready for anything. If you’re someone who can balance hands‑on technical expertise with leadership, planning, and a knack for problem‑solving, you’ll fit right in.

What you’ll be doing (with a strong cuppa nearby)

• Leading the IT Operations team to deliver top‑notch service across systems, networks, and infrastructure.
• Managing both on‑prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure.
• Overseeing backups, business continuity, and cyber security (including Cyber Essentials Plus renewal).
• Working closely with the IT Director, Innovation, and Digital Adoption teams to bring AI and automation into the mix.
• Owning internal and external audits like ISO27001 and ISO22301.
• Managing vendors, software licences, budgets, and the occasional curveball with calm and clarity.
• Getting hands‑on when needed and making sure your team stays skilled, supported, and ahead of tech curve.

What you’ll bring

• Proven experience managing IT operations or infrastructure teams, ideally in a professional services setting.
• Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, PowerShell, and cloud platforms.
• Strong understanding of project management, service delivery, and what “great IT” really looks like.
• Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure.

Why you’ll love it

This firm genuinely invests in its people. They’ve been Investors in People accredited since 6, ranked as one of the Best Large Law Firms to Work For, and foster a culture of trust, growth, and teamwork. Benefits include private medical cover, profit, a paid charity day each year, wellness events, and proper recognition for your hard work.

☕ Ready to take the reins?

If your idea of a good day includes strong systems, strong leadership, and maybe a strong Yorkshire Tea while you plan the next upgrade, let’s chat. Drop me a message or CV and let’s get you front of a firm that actually values what you do.

Because keeping the lights on is one thing. Leading the charge to make them shine? That’s where you come in.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology, Management, and Legal

Industries

Legal Services and Law Practice