Customer Liaison Officer

Customer Liaison Officer – 6 month contract We are partnering with a ‘cradle to grave’ project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London. Responsibilities * Customer Communication: Act as the primary contact for customer inquiries and concerns, ensuring clear and efficient communication. * Relationship Management: Build and maintain strong relationships with customers to promote loyalty and retention. * Collaboration with Teams: Collaborate with internal teams to ensure customer requirements are understood and met. * Issue Resolution: Monitor customer feedback and proactively address issues or complaints to ensure satisfaction. * Reporting: Provide regular updates to management on customer interactions and service performance. Requirements * Full, clean UK driving license (essential). * Willingness to travel to various project sites and attend stakeholder meetings. * Previous experience in a customer-facing role, within the construction or utilities industry (essential). * Experience working collaboratively with diverse stakeholders (essential). * Proven ability to manage and resolve complaints effectively (essential). Benefits £150-£175 per day