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For Companies At a Glance
- Tasks: Lead and mentor junior engineers while providing top-notch IT and telecoms support.
- Company: A rapidly growing Managed Service Provider in the UK.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Why this job: Make a real difference by enhancing customer relationships and mentoring future tech talent.
- Qualifications: Experience in IT and telecoms support with strong problem-solving skills.
- Other info: Join a vibrant team and grow your career in a supportive atmosphere.
The predicted salary is between 30000 - 35000 £ per year.
A growing Managed Service Provider in the UK is seeking an experienced IT & Telecoms Engineer. You will provide high-quality IT and telecoms support combining remote and on-site work while mentoring junior engineers.
Responsibilities include:
- Managing support tickets
- Diagnosing issues
- Enhancing customer relationships
The role offers a competitive salary of £30,000-£35,000, with opportunities for career progression in a dynamic environment.
IT & Telecoms Engineer - Lead & Mentor in MSP in Wilmslow employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Telecoms Engineer - Lead & Mentor in MSP in Wilmslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and telecoms sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing support tickets and mentoring junior engineers. Use real examples to demonstrate how you've enhanced customer relationships in the past.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, apply through our website. Tailor your approach to show how you can contribute to the team, especially in a dynamic environment like a Managed Service Provider.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the position.
We think you need these skills to ace IT & Telecoms Engineer - Lead & Mentor in MSP in Wilmslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT and telecoms, especially any mentoring roles you've had. We want to see how you can lead and support others, so don’t hold back on those details!
Showcase Your Skills: In your cover letter, emphasise your technical skills and your ability to manage support tickets effectively. We’re looking for someone who can diagnose issues quickly and enhance customer relationships, so let us know how you’ve done this in the past.
Be Authentic: When writing your application, be yourself! We appreciate genuine candidates who are passionate about IT and telecoms. Share your journey and what excites you about this role at our growing MSP.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at LJ Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT and telecoms technologies relevant to the role. Be prepared to discuss your experience with support tickets, diagnosing issues, and any specific tools or software you've used. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior engineers, think of examples where you've successfully guided others. Prepare to share specific instances where your mentorship made a difference, whether it was through training sessions or one-on-one support. This will highlight your leadership qualities and commitment to team development.
✨Demonstrate Customer Relationship Management
Customer relationships are key in this role, so be ready to discuss how you've enhanced customer satisfaction in previous positions. Think of scenarios where you went above and beyond to resolve issues or improve service delivery. This will illustrate your ability to build strong relationships and contribute positively to the company’s reputation.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation!
