At a Glance
- Tasks: Lead and inspire a housekeeping team to deliver exceptional cleanliness and service standards.
- Company: A leading provider of outsourced housekeeping services to hotels across the UK.
- Benefits: £32,000 salary, private medical insurance, early wage access, and 5.6 weeks' holiday.
- Other info: Opportunities for career progression and comprehensive training available.
- Why this job: Step into a leadership role and make a real impact in a fast-paced hospitality environment.
- Qualifications: Experience in a supervisory role with strong leadership and communication skills.
A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Portsmouth on a 12 Month Fixed-Term Contract. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.
This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.
Role Overview
The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.
Key Responsibilities
- Lead, manage, and inspire the housekeeping team to meet high service standards.
- Build and maintain strong working relationships with hotel management and staff.
- Conduct regular room and floor inspections to ensure consistent quality.
- Monitor site budgets and contribute to cost efficiency.
- Report weekly performance updates to the Operations Manager.
- Oversee recruitment, training, and development of the on-site team.
- Ensure team members are trained, productive, and supported through coaching and mentoring.
- Maintain full compliance with health, safety, and company policies.
- Promote professionalism, reliability, and a positive team culture.
Candidate Profile
- Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
- Strong leadership skills with a track record of developing and motivating teams.
- Excellent communication abilities, both written and verbal.
- Confident using IT systems for scheduling, reporting, and team management.
- Skilled in delivering training and maintaining health and safety standards.
- Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
Salary & Benefits
- £32,000 per annum.
- 12 Month Fixed-Term Contract.
- Private medical insurance, including cover for pre-existing conditions.
- Early wage access available.
- 5.6 weeks' holiday (pro rata based on hours worked).
- Comprehensive training and ongoing development.
- Career progression opportunities.
- Discounts with major retailers.
- Access to confidential mental health and wellbeing support.
- Workplace pension scheme (eligibility applies).
- Life insurance after qualifying period.
This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role on a 12 Month Fixed-Term Contract and drive standards at a well-established hospitality site in Portsmouth. Applicants should be passionate about service quality, team success, and operational excellence.
Head Housekeeper in Portsmouth employer: LJ Recruitment
Join a leading provider of outsourced housekeeping services in Portsmouth, where you will thrive in a supportive and dynamic work culture that prioritises employee development and wellbeing. With competitive benefits including private medical insurance, early wage access, and comprehensive training, this role offers a unique opportunity to lead a dedicated team while contributing to exceptional guest experiences in a fast-paced environment. Embrace the chance for career progression and enjoy a positive team atmosphere that values professionalism and reliability.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Portsmouth
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Head Housekeeper in Portsmouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at LJ Recruitment
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at LJ Recruitment. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
