Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a housekeeping team to deliver exceptional cleanliness and service standards.
- Company: A leading provider of outsourced housekeeping services in the UK.
- Benefits: £30,000 salary, private medical insurance, early wage access, and 5.6 weeks holiday.
- Why this job: Step into a leadership role and make a real impact in hospitality.
- Qualifications: Experience in housekeeping management and strong leadership skills required.
- Other info: Opportunities for career progression and comprehensive training available.
A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Norwich. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.
This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.
Role Overview:The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.
Key Responsibilities:- Lead, manage, and inspire the housekeeping team to meet high service standards.
- Build and maintain strong working relationships with hotel management and staff.
- Conduct regular room and floor inspections to ensure consistent quality.
- Monitor site budgets and contribute to cost efficiency.
- Report weekly performance updates to the Operations Manager.
- Oversee recruitment, training, and development of the on-site team.
- Ensure team members are trained, productive, and supported through coaching and mentoring.
- Maintain full compliance with health, safety, and company policies.
- Promote professionalism, reliability, and a positive team culture.
- Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
- Strong leadership skills with a track record of developing and motivating teams.
- Excellent communication abilities, both written and verbal.
- Confident using IT systems for scheduling, reporting, and team management.
- Skilled in delivering training and maintaining health and safety standards.
- Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
- £30,000 salary per annum
- Private medical insurance, including cover for pre-existing conditions
- Early wage access available
- 5.6 weeks holiday (pro-rata based on hours worked)
- Comprehensive training and ongoing development
- Career progression opportunities
- Discounts with major retailers
- Access to confidential mental health and wellbeing support
- Workplace pension scheme (eligibility applies)
- Life insurance after qualifying period
This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in Norwich. Applicants should be passionate about service quality, team success, and operational excellence.
Head Housekeeper in Norwich employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry, especially those who might know about openings for Head Housekeepers. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and housekeeping standards. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved service quality in previous roles. This will help you stand out as a candidate who can drive performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team and make a difference.
We think you need these skills to ace Head Housekeeper in Norwich
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Head Housekeeper and how your experience aligns with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Highlight your relevant experience in housekeeping and leadership. Show us how you've managed teams and maintained high standards in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at LJ Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research their housekeeping standards and any recent news about them. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve improved performance or resolved conflicts, and be ready to share these stories.
✨Demonstrate Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure high cleanliness standards and compliance with health and safety regulations. You might even want to mention any systems or checklists you’ve used to maintain quality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
