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For Companies At a Glance
- Tasks: Manage and grow client relationships while driving profitable growth in a dynamic banking environment.
- Company: Join an international bank with a strong focus on client success and compliance.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact by helping businesses thrive and ensuring excellent customer outcomes.
- Qualifications: 5+ years in banking, strong relationship management skills, and a commercial mindset.
- Other info: Opportunity for career growth and coaching within a collaborative branch team.
We are seeking an experienced Relationship Manager to join the Branch Banking team of an international bank based in Moorgate, London. This role focuses on managing and growing a portfolio of Commercial and SME clients, driving profitable growth while ensuring strong risk, compliance, and customer outcomes.
Reporting to the Relationship & Branch Manager, you will be responsible for both developing new business and deepening existing client relationships, while proactively managing portfolio risk and identifying early warning signals.
Key Responsibilities- Client & Portfolio Management
- Manage and grow a portfolio of Commercial / SME clients in line with business strategy
- Build strong client relationships through regular meetings, networking, and proactive engagement
- Deliver value-added banking solutions including lending, deposits, Trade & FX, and Islamic Banking referrals
- Ensure fair customer outcomes and adherence to TCF principles
- Commercial Growth
- Achieve targeted asset and deposit growth for the branch
- Structure and negotiate client proposals for lending and deposits
- Submit credit and account opening proposals to internal teams
- Support timely lending disbursements in line with branch targets
- Risk, Control & Compliance
- Manage credit renewals within policy and agreed timelines
- Ensure compliance monitoring, transaction reviews, and EDD requirements are met
- Monitor key risk indicators and proactively manage portfolio health
- Ensure account opening SLAs are met
- People & Branch Support
- Coach and support Relationship Managers and Relationship Support Officers
- Act as a subject matter expert for complex credit enquiries
- Support branch MI, reporting, presentations, and governance activities
- Assist with projects, rota planning, and intern development
- Governance & Regulatory
- Operate in line with FCA/PRA Conduct Rules and Certification Regime requirements
- Maintain high standards of integrity, diligence, and regulatory cooperation
- Minimum 5 years' experience in a Relationship Manager (or equivalent) role within banking
- Strong background in Commercial / SME banking
- Proven experience in portfolio management, credit, and client relationship management
- Line management or coaching experience preferred
- Sound understanding of UK regulatory requirements and conduct risk
- Relevant professional qualifications and ongoing CPD
- Strong financial and numerical skills
- Excellent relationship management and negotiation ability
- Confident communicator with strong presentation skills
- Highly organised with strong diary and stakeholder management
- Customer-focused with a commercial mindset
Relationship Manager in London employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant LinkedIn groups, and connect with people in the banking sector. The more you engage, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can add value. We want you to shine when discussing how you can grow their Commercial and SME client portfolio!
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've managed portfolios and driven growth in previous roles. Numbers speak volumes, so bring those stats to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relationship Manager role. Highlight your experience in managing Commercial and SME clients, and showcase any relevant achievements that demonstrate your ability to drive growth and manage risk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, especially around client relationship management and compliance.
Showcase Your Skills: Don’t forget to highlight your strong financial and numerical skills, as well as your excellent communication abilities. We want to see how you can bring value to our team and help us achieve our goals!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at LJ Recruitment
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of Commercial and SME clients you’ll be managing. Familiarise yourself with their needs and how your experience aligns with the bank's strategy for growth. This will help you demonstrate your capability to manage and grow a portfolio effectively.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your relationship management successes. Think about specific instances where you built strong client relationships or turned around a challenging situation. This will show the interviewer that you have the skills to engage proactively with clients and deliver value-added solutions.
✨Understand Compliance and Risk Management
Brush up on UK regulatory requirements and compliance standards relevant to banking. Be ready to discuss how you’ve managed risk in previous roles and how you ensure adherence to compliance protocols. This knowledge will demonstrate your commitment to maintaining high standards and protecting the bank’s interests.
✨Prepare Questions That Show Your Interest
Think of insightful questions to ask during the interview. Inquire about the bank's approach to client engagement or how they measure success in portfolio management. This not only shows your interest in the role but also gives you a chance to assess if the bank aligns with your career goals.
