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- Tasks: Support clients during onboarding and troubleshoot product issues with a friendly approach.
- Company: Join a dynamic recruitment agency focused on client success.
- Benefits: Enjoy a hybrid work model, career growth opportunities, and a supportive team environment.
- Why this job: Make a difference in clients' experiences while developing your skills in a growing team.
- Qualifications: Strong communication skills and attention to detail; familiarity with JIRA is a plus.
- Other info: Flexible work schedule with three days in the office and two days remote.
The predicted salary is between 28800 - 48000 £ per year.
A recruitment agency is seeking a Customer Service Representative specializing in Client Onboarding. The role includes providing customer support, troubleshooting product issues, and assisting with client onboarding.
Strong communication skills and attention to detail are essential, while familiarity with software tools like JIRA is desirable.
This hybrid position allows for flexibility with three days in the office and two days remote, offering a great opportunity for career development in a growing team.
Hybrid Customer Onboarding & Support Specialist in Leeds employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Onboarding & Support Specialist in Leeds
✨Tip Number 1
Make sure to research the company and its culture before your interview. Knowing what they value can help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 3
Familiarise yourself with tools like JIRA if you haven't already. Even if you don't have direct experience, showing that you're willing to learn can impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests, so take advantage of that and get your application in!
We think you need these skills to ace Hybrid Customer Onboarding & Support Specialist in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your strong communication skills. We want to see how you can convey information clearly and effectively, as this is key for the Customer Onboarding & Support Specialist role.
Be Detail-Oriented: Attention to detail is crucial in this position. Use your application to demonstrate how you've successfully managed tasks that required precision and thoroughness. We love candidates who take pride in their work!
Familiarity with Tools: If you’ve got experience with software tools like JIRA, don’t forget to mention it! We’re looking for someone who can hit the ground running, so any relevant tech skills will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at LJ Recruitment
✨Know Your Onboarding Process
Make sure you understand the client onboarding process inside out. Be ready to discuss how you would guide a new client through the steps, and think of examples from your past experiences where you successfully onboarded clients.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your ability to explain complex concepts simply.
✨Familiarise Yourself with JIRA
If you’re not already familiar with JIRA, take some time to learn the basics. Being able to discuss how you would use it to track customer issues or onboarding tasks will show that you’re proactive and ready to hit the ground running.
✨Highlight Your Attention to Detail
Prepare examples that showcase your attention to detail, especially in customer service scenarios. Whether it’s catching a small error that could impact a client or ensuring all onboarding materials are accurate, these stories will demonstrate your fit for the role.
