At a Glance
- Tasks: Lead housekeeping operations across multiple hotel sites and ensure top-notch service standards.
- Company: Dynamic business providing outsourced housekeeping services to the UK hotel industry.
- Benefits: Competitive salary, company car, health insurance, and clear career progression.
- Other info: Home-based role with travel across Leeds and Birmingham areas.
- Why this job: Join a forward-thinking organisation with strong values and make a real impact.
- Qualifications: Experience in hotel housekeeping and excellent leadership skills required.
The predicted salary is between 44000 - 45000 £ per year.
Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you!
About the Company
We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the Midlands and Yorkshire regions. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.
What You'll Be Doing:
- Overseeing housekeeping operations across a portfolio of hotel sites
- Supporting and managing site-based teams to ensure service standards are consistently high
- Working from home, with 3-4 days per week spent on-site
- Leading on recruitment, onboarding, compliance, audits, and team development
- Monitoring KPIs and supporting budgeting, forecasting, and process improvements
- Assisting with the mobilisation of new sites and supporting client relationships
About You:
- You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments
- You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position
- You have excellent leadership and people management skills
- You understand the full operational process, including rotas, stock, compliance, and budgets
- You hold a full clean UK driving licence and are happy to travel regularly across Leeds, Birmingham, Yorkshire, the Midlands, and surrounding areas
- You are flexible, proactive, and comfortable working independently
What We Offer:
- £44,000 - £45,000 per year
- Permanent, full-time contract
- Company car + laptop + phone
- Private health insurance
- Life insurance
- Pension scheme
- Mental health & wellbeing support
- Family and personal health support services
- Clear long-term career progression opportunities
Location: This is a home-based role, but due to the travel requirements, you must be based in or around the Leeds or Birmingham areas.
Housekeeping Operations Manager - Leeds/Birmingham employer: LJ Recruitment
Join a dynamic and growing business that values its employees and offers a supportive work culture. As a Housekeeping Operations Manager, you'll enjoy competitive pay, a company car, and comprehensive benefits, all while leading a dedicated team across the Midlands and Yorkshire regions. With clear pathways for career progression and a commitment to employee wellbeing, this is an excellent opportunity for those looking to make a meaningful impact in the hotel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Operations Manager - Leeds/Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hotel industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your housekeeping expertise. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of KPIs and compliance in housekeeping operations. Be ready to share specific examples of how you've led teams to success in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our dynamic team. Plus, it gives you a better chance to stand out from the crowd.
We think you need these skills to ace Housekeeping Operations Manager - Leeds/Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your housekeeping expertise and any leadership roles you've had, as we want to see how you can lead our teams to success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping operations and how your background makes you the perfect fit for our dynamic team. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage multi-site operations. Numbers speak volumes, so if you've improved KPIs or led successful projects, make sure to include those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at LJ Recruitment
✨Know Your Housekeeping Inside Out
Make sure you brush up on your knowledge of hotel housekeeping operations. Be ready to discuss specific challenges you've faced and how you've overcome them. This will show that you not only understand the role but also have practical experience to back it up.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff, improved service standards, or handled conflicts. This is your chance to demonstrate your people management skills and how you can inspire others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to housekeeping operations. Be ready to discuss how you've monitored and improved these metrics in previous roles. This shows that you’re not just a hands-on manager but also someone who understands the business side of things.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to multi-site management. Think about how you would handle staffing issues, compliance audits, or client relationships. Practising these scenarios will help you articulate your thought process clearly during the interview.
