At a Glance
- Tasks: Lead housekeeping operations across multiple hotel sites and ensure top-notch service standards.
- Company: Dynamic business providing outsourced housekeeping services to the UK hotel industry.
- Benefits: Competitive salary, company car, health insurance, and clear career progression.
- Other info: Home-based role with travel across Leeds and Birmingham areas.
- Why this job: Join a forward-thinking organisation with strong values and make a real impact.
- Qualifications: Experience in hotel housekeeping and excellent leadership skills required.
The predicted salary is between 44000 - 45000 £ per year.
Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you!
About the Company
We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the Midlands and Yorkshire regions. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.
What You'll Be Doing:
- Overseeing housekeeping operations across a portfolio of hotel sites
- Supporting and managing site-based teams to ensure service standards are consistently high
- Working from home, with 3-4 days per week spent on-site
- Leading on recruitment, onboarding, compliance, audits, and team development
- Monitoring KPIs and supporting budgeting, forecasting, and process improvements
- Assisting with the mobilisation of new sites and supporting client relationships
About You:
- You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments
- You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position
- You have excellent leadership and people management skills
- You understand the full operational process, including rotas, stock, compliance, and budgets
- You hold a full clean UK driving licence and are happy to travel regularly across Leeds, Birmingham, Yorkshire, the Midlands, and surrounding areas
- You are flexible, proactive, and comfortable working independently
What We Offer:
- £44,000 - £45,000 per year
- Permanent, full-time contract
- Company car + laptop + phone
- Private health insurance
- Life insurance
- Pension scheme
- Mental health & wellbeing support
- Family and personal health support services
- Clear long-term career progression opportunities
Location: This is a home-based role, but due to the travel requirements, you must be based in or around the Leeds or Birmingham areas.
Housekeeping Operations Manager - Leeds/Birmingham employer: LJ Recruitment
Join a dynamic and growing business that values its employees and offers a supportive work culture. As a Housekeeping Operations Manager, you'll benefit from competitive pay, a company car, and comprehensive health support, all while enjoying the flexibility of a home-based role with travel across the vibrant Leeds and Birmingham areas. With clear pathways for career progression and a commitment to service excellence, this is an excellent opportunity for those looking to make a meaningful impact in the hotel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Operations Manager - Leeds/Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housekeeping operations. Be ready to discuss how you've led teams and improved service standards in the past. Show them you’re the perfect fit for managing multiple sites!
✨Tip Number 3
Don’t forget to showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and handled challenges. This will help you stand out as a candidate who can drive excellence across various hotel sites.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who are proactive and take the initiative to connect with us directly. Let’s get you on board!
We think you need these skills to ace Housekeeping Operations Manager - Leeds/Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your housekeeping expertise and any leadership roles you've held. We want to see how you can bring service excellence to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping operations and how your background makes you the perfect fit for this multi-site role. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve operations. Numbers speak volumes, so if you’ve boosted efficiency or improved service standards, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LJ Recruitment
✨Know Your Housekeeping Inside Out
Make sure you brush up on your knowledge of hotel housekeeping operations. Understand the key processes, from compliance to budgeting, and be ready to discuss how you've successfully managed these in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management abilities. Think about times when you've motivated a team or improved service standards, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing multiple sites or dealing with staffing issues. Practise your responses to demonstrate your problem-solving skills and operational expertise.
✨Highlight Your Flexibility and Proactivity
Since the role requires travel and adaptability, be prepared to discuss how you've successfully navigated similar challenges in the past. Share specific instances where your proactive approach made a difference.
