At a Glance
- Tasks: Assist in managing client portfolios and support the Relationship Manager with various tasks.
- Company: Join a dynamic banking team focused on client relationships and financial services.
- Benefits: Gain valuable experience, develop communication skills, and work in a supportive environment.
- Other info: Opportunity to grow within the banking sector and enhance your professional skills.
- Why this job: Make a real difference in client relationships while learning about banking operations.
- Qualifications: Strong communication skills, financial analysis knowledge, and a team player attitude.
The predicted salary is between 27500 - 27500 € per year.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management. Strong communication skills and the confidence to manage frequent client contact are key requirements.
The RSO will assist the Branch/RM in the following core processes:
- Credit Proposal Processing: Prepare various types of proposals for credit facilities, ensure proposals go through a full balance sheet, income statement and cash flow analysis, scrutiny of all documents, accounts payment history, etc.
- Relationship Facilitation & Service: Follow a structured process as assigned by RM/SRM to service existing customers. May visit the customer with/without RM and write the call report. Resolve client queries without further escalation. Must respond promptly to emails and telephone calls.
- Analysis/Documentation Support: Maintain the validity of accounts, monitor receipt of payments from customers and documentation of their facilities. Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, maintain insurance policies, stock reports, etc.
Skills:
- Financial analysis
- Credit writing skills
- Working level general understanding of legal documentation, property insurance documents and valuation reports
- Computer literate with working knowledge of word processing and database software as well as competent in internet usage
- Strong verbal and written communication skills
- Preferably bilingual (English and Urdu and/or Punjabi)
- Willing team player
- Knowledge of banking operations and regulations
Relationship Support Officer in Greenhill employer: LJ Recruitment
As a Relationship Support Officer, you will thrive in a dynamic and supportive work environment that prioritises employee development and collaboration. Our company offers comprehensive training programmes, competitive benefits, and a culture that values open communication and teamwork, all set in a vibrant location that fosters both personal and professional growth. Join us to make a meaningful impact while enjoying the unique advantages of working in a forward-thinking financial institution.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Support Officer in Greenhill
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector and let them know you're on the hunt for a Relationship Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your financial analysis skills and credit writing techniques. We recommend practising common interview questions related to client management and documentation support, so you can showcase your expertise with confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website for the best chance at landing that RSO role! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it’s a great way to stay updated on new opportunities!
We think you need these skills to ace Relationship Support Officer in Greenhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in client portfolio management and financial analysis. We want to see how your skills match the role of a Relationship Support Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the RSO role. Mention your strong communication skills and any experience you have with credit proposal processing or customer service.
Showcase Your Skills:Don’t forget to highlight your computer literacy and understanding of banking operations. We love candidates who can demonstrate their knowledge of legal documentation and property insurance, so include any relevant experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at LJ Recruitment
✨Know Your Numbers
As a Relationship Support Officer, you'll be dealing with financial analysis and credit proposals. Brush up on your financial terminology and be ready to discuss how you would approach analysing balance sheets and cash flow statements. This shows you're not just familiar with the concepts but can apply them in real scenarios.
✨Communication is Key
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully resolved client queries in the past. This will demonstrate your ability to manage client relationships effectively.
✨Familiarise Yourself with Regulations
Understanding banking operations and regulations is crucial. Take some time to research the Certification Regime and any relevant compliance issues. Being able to discuss these topics will show that you’re proactive and serious about adhering to industry standards.
✨Show Your Team Spirit
Being a willing team player is highlighted in the job description. Think of examples where you've collaborated with others to achieve a common goal. This could be from previous jobs, school projects, or even volunteer work. Sharing these experiences will help convey your ability to work well within a team.
