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- Tasks: Support the Buy-to-Let mortgage team and ensure a smooth customer experience.
- Company: Join a leading bank with a focus on innovation and customer service.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Engage in networking events and build valuable relationships in the industry.
- Why this job: Be part of a dynamic team that makes a real difference in customers' lives.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 30000 - 40000 £ per year.
To augment the Buy to Let business of the bank by supporting the origination team for Buy-to-Let (BTL) Mortgages and ensuring seamless end to end customer experience. This includes managing pipeline of cases, dealing with workflows, and liaising with stakeholders, both internal and external, to ensure smooth assessment and completion of BTL cases.
Job Responsibilities:
- Support the BTL sales activity by offering excellent service to brokers or customers and manage the internal execution process.
- Act as a liaison point for intermediaries who have placed buy to let business with us, ensuring a smooth journey through case placing, packaging, reviewing, valuation, and completion stages.
- Establish and maintain relationships with brokers while keeping them apprised of our products and lending criteria.
- Continuously update brokers about current packaging requirements to ensure smooth processing.
- Communicate the salient features of our products and ensure that our criteria is understood by brokers.
- Keep the BDMs and brokers updated about progress, outstanding issues, and escalations on their respective cases.
- Maintain key MI for the sales business to track and demonstrate progress on cases.
- Attend business meetings and other business/social events to promote brand awareness and identify new sales opportunities.
- Undertake networking activities to promote the brand by building excellent working relationships with Brokers, Networks, and other stakeholders.
- Ensure compliance with all Bank policies, procedures, and keep up to date with relevant regulatory guidelines and issues.
- Efficiently manage the business pipeline by appropriately diarising and following up on leads and milestones.
- Provide appropriate and effective administration, monitoring, reporting, communication, and liaison.
- Support brokers in keying of cases and ensure quality business is placed with us.
- Undertake any other responsibilities as delegated by line managers.
Person Specification:
- Ability to multi-task and manage multiple cases.
- Works on own initiative.
- Excellent interpersonal and communication skills.
- Excellent methodical, tactical, and sales skills.
- Entrepreneurial spirit with a collegiate approach.
- Embraces challenge and an evolving/changing environment.
BTL Mortgage Support in Greenhill employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BTL Mortgage Support in Greenhill
✨Tip Number 1
Network like a pro! Attend industry events and connect with brokers and stakeholders. Building relationships is key in the BTL mortgage world, so don’t be shy about introducing yourself and chatting about how you can support their needs.
✨Tip Number 2
Stay organised! Keep track of your cases and follow up on leads regularly. Use tools or apps to manage your pipeline effectively, ensuring nothing slips through the cracks while you juggle multiple tasks.
✨Tip Number 3
Communicate clearly and often. Make sure brokers are always in the loop about their cases. Regular updates not only build trust but also help you stand out as a reliable point of contact in the BTL process.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace BTL Mortgage Support in Greenhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the BTL Mortgage Support role. Highlight any relevant experience you have in mortgage support or customer service, and don’t forget to mention your ability to manage multiple cases – it’s a biggie for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and how you can enhance the broker experience. We love seeing enthusiasm for the role, so let your personality come through!
Showcase Your Communication Skills: Since this role involves liaising with brokers and stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at LJ Recruitment
✨Know Your BTL Basics
Before the interview, brush up on your knowledge of Buy-to-Let mortgages. Understand the key features, benefits, and current market trends. This will show that you're genuinely interested in the role and can engage in informed discussions with the interviewers.
✨Showcase Your Communication Skills
Since this role involves liaising with brokers and stakeholders, be prepared to demonstrate your excellent interpersonal skills. Think of examples where you've successfully communicated complex information or resolved issues, as this will highlight your ability to maintain smooth relationships.
✨Demonstrate Your Organisational Skills
The job requires managing multiple cases and a busy pipeline. Share specific instances from your past experiences where you effectively managed tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Embrace the Entrepreneurial Spirit
This role values an entrepreneurial mindset. Be ready to discuss how you've taken initiative in previous roles or how you've adapted to changes. Highlight any innovative ideas you've implemented that improved processes or customer experiences, as this aligns with the company's values.